Specialist, Community Engagement

Responsibilities

• Under the direction of the Manager, Community Engagement, this role conceptualizes, plans and executes outreach programming related to agency initiatives and educational campaigns.
• Manages comprehensive records documenting outreach activities and their effectiveness in advancing RTD's strategic priorities.
• Assists the Manager, Community Engagement with routine and special engagement projects.
• Cultivates and maintains effective partnerships with community organizations, government agencies, and educational institutions to promote awareness of RTD services and initiatives. Facilitates collaboration, gathers feedback, and co-hosts events aligned with RTD strategic goals.
• Crafts talking points, drafts stories, and creates presentations regarding RTD services and initiatives. Delivers these messages through various channels, including public meetings, interviews, community events and organizational presentations, ensuring clarity and resonation with diverse audiences. Collaborates with internal teams to ensure accurate and up-to-date information is disseminated.
• Establishes relationships with internal departments, including Transit Police, Service Development, Civil Rights, Planning, Government Relations and the Board Office. Provides guidance on outreach best practices and facilitates the coordination of community outreach programs and events across multiple departments.
• Oversees the team’s inventory, including marketing materials, promotional giveaway items and equipment, and anticipates when additional supplies are needed.
• All job-related duties as assigned.

Requirements

• Associate’s degree in Public Administration, Communications, Marketing, Social Work, Non-Profit Management, Education or a closely related field is preferred.
• A minimum of two years of progressively responsible experience in public relations, community engagement, media relations, communications, public affairs, marketing or a related field with a public agency or private company.
• An equivalent combination of education, experience, knowledge, skills, abilities.

Preferred

• Fluency in a language identified by RTD’s language access plan strongly preferred
• Knowledge of transit operations is a plus.
• Experience working in a sales environment is a plus.