Special Events & Community Relations Manager

Boca Raton, FL (Unknown)

Salary Not AvailableManager2+ years exp

Posted 2 months ago

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Job Summary

Own community relations and grassroots activations for a sports event, coordinating local partnerships, street-team programs, and fan engagement to drive attendance and year-round visibility.

  • Community & Partnerships: Build local nonprofit, chamber, school, and civic relationships to extend reach and align with tournament goals.
  • Street Team & Grassroots: Lead a citywide street-team program, organize events, recruit/train volunteers, and track engagement.
  • Ticketing & Access: Oversee credentialing, gate processes, and hospitality access to ensure smooth on-site experiences.

Job Description

Responsibilities

  • Develop and implement comprehensive community outreach programs that align with tournament goals and charitable initiatives.
  • Build and maintain relationships with local nonprofits, chambers of commerce, schools, municipalities, and civic organizations.
  • Coordinate community appearances, player engagement opportunities, and charitable activations.
  • Serve as the primary contact for community-based event partnerships and requests.
  • Identify, cultivate, and manage strategic relationships and partnerships with local and regional organizations to expand event visibility and impact.
  • Collaborate with corporate sponsors to activate community-facing initiatives, experiential programming, and fan engagement opportunities.
  • Develop and oversee a tournament street team program to increase awareness and ticket sales throughout the market.
  • Coordinate grassroots marketing efforts, including community events, festivals, local business outreach, and promotional appearances.
  • Manage street team staffing, scheduling, training, uniforms, database recruitment, and activation materials.
  • Create and distribute promotional assets, collateral, and community engagement tools.

Ticketing & Credential Management

  • Develop and train all processes and procedures for admission gates and corporate hospitality entrances, management of Admissions and Corporate Hospitality volunteer committees.
  • Manage tournament ticket inventory and distribution processes for sponsors, partners, community groups, and special guests.
  • Coordinate credential requests, approvals, distribution, and on-site access management for credential orders.
  • Maintain accurate ticketing and credential databases and reporting.
  • Serve as a point of contact for ticketing inquiries and credential-related customer service issues.
  • Assist with hospitality access coordination and VIP guest management.

Requirements

  • Bachelor’s degree in Sports Management, Marketing, Communications, Public Relations, Event Management, or related field preferred.
  • 2–5 years of experience in event management, community relations, sports marketing, ticketing, partnerships, or related field.
  • Experience working in sports, live events, nonprofit fundraising, or hospitality preferred.
  • Strong interpersonal, communication, and presentation skills.
  • Ability to manage multiple projects in a fast-paced environment.
  • Proficiency in Microsoft Office, CRM systems, ticketing platforms, and project management tools.
  • Ability to work nights, weekends, and tournament week hours as required.
  • Attend other Pro Links Sports events throughout the year to gain experience and provide operational support (as schedule allows and as requested).
  • Eligible to work in the United States. International applicants must have all visas and employment authorizations prior to the start of the position.
  • Candidate will be required to relocate to Boca Raton, FL, and will be an employee of Pro Links Sports.

Preferred

  • Strong local business and community networking abilities.
  • Experience managing promotional teams or street teams.
  • Knowledge of sponsorship activation, ticketing operations, and experiential marketing.
  • Familiarity with credentialing systems and event access management.
  • Passion for golf, sports, and community engagement.
  • Self-starter with strong attention to detail and problem-solving skills.
  • Ability to work in a team setting.

Benefits

  • Competitive wages and bonus structure Medical/Dental/Vision/Life/Disability insurance
  • Paid Vacation
  • Employee contribution 401K savings plan
  • Health Savings Account/Medical and Dependent Care Flexible Spending Accounts
  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.