Spa Director - Pier House Resort & Spa, Key West, Fl
Key West, FL
Salary Not AvailableFull time
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
The Spa Director is responsible for the overall operations of the spa, and fitness center, including maintaining high standards in spa/club services and operations, and maximizing profitability.
- Direct the activities of spa, fitness center and spa café by giving guidance, leadership and instruction to associates.
- Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
- Responsible for overall budget approval authority for spa division departments, to include payroll expenses, revenue, inventory and all other expenses.
- Monitor all spa related systems that impact the guest directly, to ensure proper procedures are in place and followed, which allow for an outstanding guest
- Communicate with guests and team members both verbally and in writing to answer questions and resolve concerns.
- Research and develop new spa treatments and programs to create new
- Perform duties of programmers, reception, spa attendants and sales clerks to ensure procedures and quality standards are met.
- Conduct regular spa staff meetings for the purpose of informing, training and inspiring
- Monitor and maintain the cleanliness and orderliness of the spa
- Facilitate the coordination of marketing initiatives, sales site visits and special requests, reservations, , to ensure understanding by hotel operations of procedures that may have potential impact.
- Order equipment and supplies and maintain inventory control for all spa
- Ensure quarterly written maintenance
- Ensure the effective resolution if any complaints, challenges
- Participate in property MOD program, weekly staff meetings, weekly Executive Committee meetings and safety committee meetings.
- Understand and apply the applicable Franchise and management’s Standard Operating
- Provide CPR/First Aid as
- Perform other duties as
Remington Hospitality
A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time. Founded in 1968, Remington has always operated with an owner-centric mindset by delivering superior rooms margin and house profit. Its track record of market penetration growth demonstrates a unique understanding of the hotel business, in all phases of the economic cycle. Remington fosters an entrepreneurial management style and brings a spirit of collaboration, innovation, and high-touch hospitality.
