Social Service Assistant

Orlando, FL (On-site)

$23/hr – $26/hrFull time

Posted 5 weeks ago

Job Description

Facility: Rehabilitation Center of Orlando
Location: Orlando, FL
Schedule: Full-Time | 8:00 AM – 4:30 PM
Pay: $23.00 – $26.00 per hour
Make a Difference in the Lives of Our Residents
Rehabilitation Center of Orlando is seeking a compassionate, organized, and dependable Social Service Assistant to join our team. This position plays an important role in supporting the Director of Social Services and helping residents and their families navigate their care, resources, and transition needs.
The ideal candidate is empathetic, detail-oriented, and comfortable working in a fast-paced healthcare environment while maintaining confidentiality and professionalism.
Key Responsibilities
  • Maintain accurate, organized, and up-to-date department records and documentation
  • Assist residents and families with accessing community, social, and government resources
  • Support care plan meetings and discharge planning activities
  • Conduct admission assessments for new residents
  • Coordinate with nursing, therapy, dietary, and other interdisciplinary team members to support resident needs
  • Respond to incoming calls, emails, and daily departmental communications
  • Send care plan meeting invitations and maintain the department's discharge calendar
  • Assist with Utilization Review tracking and related documentation
  • Provide administrative and clerical support to the Director of Social Services
  • Assist residents and families with social, emotional, and care-related concerns
  • Maintain professionalism, confidentiality, and a resident-centered approach at all times
Qualifications
  • High school diploma or equivalent required
  • Previous experience in healthcare, social services, long-term care, or an administrative role preferred
  • Basic computer skills, including Microsoft Office and Microsoft Teams
  • CPR certification and First Aid training
  • Excellent communication and customer service skills
  • Strong organizational and documentation skills
  • Ability to prioritize multiple tasks and meet deadlines
  • Compassionate, professional, and dependable approach to working with residents and families
  • Ability to work effectively as part of an interdisciplinary team
Benefits
  • Comprehensive Medical & Dental Coverage
  • Generous Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Employee Recognition Program
  • Supportive, team-oriented work environment
  • Company perks and employee discounts
Apply today and take the next step in your career with us!
Background screening information:
Florida Clearinghouse
IND123
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Excelsior Care Group

Excelsior Care Group LLC, a rapidly expanding premier healthcare management firm that strategically acquires and operates Subacute Rehabilitation and Nursing Centers in the Tri-State area, is proud to introduce its proactive, sophisticated vision to the healthcare industry.Excelsior is committed to the individuals and families in our growing network. Identifying specific needs for rehabilitation services and skilled nursing care in the communities where we operate, our award winning initiatives in heart health, orthopedic rehab, pulmonary, and wound care are raising the bar in the healthcare universe.

Founded in 1970
Brooklyn, New York, USA
159 employees (10 in marketing)

Salaries

Posted range

$23/hr – $26/hr

Taken straight from the job posting.

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Social Service Assistant

Excelsior Care Group · Orlando, FL · On-site