Responsibilities

• Social Media & Content Creation
• Develop original photographs, videos, interviews, graphics, and written stories in collaboration with older adults, residents, and program staff.
• Maintain a social media content calendar and coordinate scheduling and publishing across relevant platforms.
• Analyze reach, impressions, engagement, audience growth, and conversions; provide regular reports and recommendations.
• Submit content to the Executive Director and Director of Development for approval before publication; obtain appropriate participant consent.
• Perform minor website content updates, including events, photos, and program information.
• Volunteer Program Management
• Establish and maintain a formal agency-wide volunteer program covering recruitment, applications, orientation, scheduling, tracking, retention, and recognition.
• Collaborate with housing and Older Adult Center staff to identify volunteer needs, coordinate assignments, and execute volunteer activities.
• Coordinate required volunteer screening, clearances, and training with Human Resources.

Requirements

• Bachelor’s degree in communications, marketing, nonprofit management, or a related field preferred.
• At least two years of relevant experience in social media, volunteer coordination, digital communications, or nonprofit operations.
• Demonstrated skills in original content creation, photography or video storytelling, and social media analytics.
• Experience using CRM and digital engagement tools such as Bloomerang, Jotform, Hootsuite, and Constant Contact.
• Strong organizational, written communication, project coordination, and relationship-building skills.
• Ability to engage respectfully with older adults and collaborate across multiple program and housing sites.