Responsibilities

• Social strategy and execution across Agentforce Commerce pillars (B2C/B2B, Order Management, POS) and channels (LinkedIn, Instagram, YouTube).
• Content production in Figma, light video editing, calendar management in Sprout Social, and amplify posts through organic and paid tactics.
• Scale employee advocacy with leadership and cross-functional partners while partnering on live events and Cyber Week optimization.

Requirements

• 7+ years of experience independently leading social media programs that drive measurable business results.
• You're equally comfortable setting big-picture strategy and executing it yourself - designing in Figma, publishing in Sprout Social, and editing video without needing a team around you.
• You're a strong storyteller with excellent written communication skills and a track record of creating content that resonates with global audiences.
• You build trust easily - with senior leaders and cross-functional partners alike - and can manage competing priorities without losing attention to detail.
• You're available to provide social media coverage during Thanksgiving weekend and Cyber Week - this role requires active support during the holiday commerce season, which is one of our highest-traffic periods.

Preferred

• experience growing employee advocacy or thought leadership programs at scale.
• You've managed external creative or media agencies.
• You have a working knowledge of the technology or commerce industry landscape

Benefits

• Unleash Your Potential\n\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.