Social Media Manager

Responsibilities

• Create and publish original content for platforms including Facebook, Instagram, WhatsApp and TikTok — including posts, graphics, short videos and reels
• Manage content calendars and schedule posts using Meta Business Suite
• Proof and check all content to ensure clarity, consistency and accuracy
• Monitor basic analytics to identify performance trends and areas for improvement
• Respond to comments, messages and reviews in a timely, brand-appropriate manner
• Keep up with platform trends, formats and best practices to produce standout content
• Support the wider marketing team with campaign rollouts, promotions and product launches
• Comfortable speaking with clients over the phone on a regular basis — strong communication skills and a confident, friendly manner are essential

Requirements

• Some experience in a social media or digital content role is preferred but not essential
• Must have a minimum GCSE English grade C or 4 — strong grammar and writing skills are essential for content creation and proofreading
• Confident using Meta Business Suite to manage and schedule content
• Proficient in Canva and other editing tools, with a good eye for design and branding
• Familiarity with Adobe Creative tools (e.g. Photoshop, Premiere Pro) is a bonus
• Naturally creative, with the ability to generate fresh, engaging ideas
• Organised and able to manage multiple tasks or platforms at once
• Positive, enthusiastic attitude with a willingness to learn and grow
• Comfortable working in a very fast-paced environment with shifting priorities

Benefits

• Company events
• Company pension
• Free parking
• On-site parking