Responsibilities

• Plan, create, and publish content for platforms such as Instagram, TikTok, and Facebook
• Film and edit short-form video content for social media
• Develop creative ideas for engaging content that promotes the business
• Help develop and execute a social media strategy focused on growth and engagement
• Stay up to date with social media trends and viral content styles
• Track performance and identify what types of content perform best
• Work with the owner to create authentic behind-the-scenes and educational content about the business
• Occasionally answer incoming calls and assist customers
• Respond to emails and customer inquiries
• Make follow-up calls and assist with scheduling
• Support customer success and help ensure a great customer experience
• Assist with light sales and administrative tasks
• Help with small projects that support business growth and day-to-day operations

Requirements

• Has experience creating or managing social media content
• Understands current social media trends and short-form video
• Is comfortable filming and editing content
• Is creative and enjoys coming up with new content ideas
• Is organized, reliable, and proactive
• Communicates well and enjoys working with people
• Is interested in entrepreneurship and small business growth
• Wants to be part of a team that values growth, improvement, and excellence
• Applicants must have prior experience creating or managing social media content.
• This could include: * Managing social media for a business * Creating content for a brand * Running or growing a personal creator account * Freelance social media work * Digital marketing or social media coursework with hands-on content creation
• Selected applicants may be asked to provide examples of content they have created, including videos, posts, or social media accounts they have managed.

Preferred

• Experience with video editing software
• Marketing, communications, or digital media education
• Experience working in a small business office
• Customer service or administrative experience
• Experience helping grow a local or service-based business