Social Media Manager

Responsibilities

• Develop and manage Sprinkles Café’s social media strategy and online presence.
• Create, coordinate and publish engaging content, including photography, video, promotions, campaigns and seasonal marketing.
• Plan and deliver social media campaigns, promotions and seasonal marketing activities.
• Monitor social media trends, audience behaviour and competitor activity, using insights to improve content and engagement.
• Respond professionally to customer comments, messages and enquiries.
• Analyse social media performance and prepare reports on reach, engagement and growth.
• Coordinate photography, video and other creative content for marketing purposes.
• Collaborate with management, influencers and content creators to support the café’s marketing objectives and increase brand awareness.
• Ensure all social media content complies with relevant advertising, copyright and data protection requirements.
• Keep up to date with emerging social media platforms, digital marketing practices and industry trends.

Requirements

• Proven experience, At least 1 year, managing social media and digital marketing activities, preferably within food industry.
• Demonstrable experience developing creative content, managing campaigns and maintaining consistent brand identity across digital platforms.
• Ability to identify market trends, understand customer behaviour and use insights to improve engagement, brand awareness and business performance.
• Strong strategic and analytical skills, with the ability to develop social media plans, evaluate performance data and make informed marketing decisions.
• Working knowledge of relevant advertising standards, copyright, data protection and social media platform requirements.
• UK Degree-level qualification
• Weekly Hours: 8 hours daily shift. Total 37.50 hours Weekly. Excluding Break
• Break Facility: 30 Minutes uninterrupted Rest Break Daily.
• Shift Time: Monday to Friday
• Job Location: Sprinkles 424 Bethnal Green Road London E2 0DJ

Benefits

• Employee discount
• UK visa sponsorship