Responsibilities

• Act as a key day-to-day contact for the client, managing communications and updates
• Lead client calls, presentations and project discussions
• Build strong client relationships and maintain a high standard of service
• Manage feedback and approval processes between the client and DN teams
• Plan and manage social media calendars across multiple platforms
• Oversee content from planning and briefing through to publishing
• Make sure content is delivered on time, on brief and in line with platform best practice
• Work with strategy and creative teams to deliver strong social-first execution
• Manage the delivery of social campaigns for the client
• Coordinate with strategy, creative and production teams for a smooth rollout

Requirements

• 3–4+ years of experience in an agency or social media role, including work for US brands
• Proven experience managing social for FMCG brands in personal care and beauty
• Experience working independently as a freelancer or consultant
• Strong organization and project management skills
• Clear, confident and professional communication with clients
• Excellent attention to detail
• A proactive mindset and the ability to manage multiple projects
• Comfort working remotely with a team across time zones
• A real interest in social media and internet culture
• Social knowledge