Responsibilities

• Manage the day-to-day social media presence of dozens of CMH-owned brands across Facebook, Instagram, and other applicable platforms.
• Develop and maintain organized content calendars for multiple companies and locations.
• Create, schedule, publish, and monitor social media content.
• Maintain a distinct voice and visual identity for each company while following CMH’s overall marketing standards.
• Engage with followers and respond appropriately to comments, messages, tags, and other interactions.
• Identify customer-service concerns and promptly escalate them to the appropriate company representative.
• Coordinate with local managers and company representatives to gather photos, promotions, community updates, employee highlights, and service-related content.
• Identify relevant seasonal topics, local events, social trends, and content opportunities for each market.
• Use Meta Business Suite, Business Manager, Ads Manager, and related tools to manage accounts, permissions, publishing, engagement, and reporting.
• Maintain accurate administrative access, business information, naming conventions, and account organization across the portfolio.

Requirements

• Current Meta certification.
• Advanced working knowledge of Meta Business Suite, Business Manager, Ads Manager, Facebook, and Instagram.
• Demonstrated experience managing numerous client, company, or location-based social media accounts simultaneously.
• Strong account-management skills and the ability to maintain communication, organization, and follow-through across dozens of brands.
• Advanced graphic design and visual communication skills.
• A professional portfolio demonstrating experience with logos, social media graphics, direct mail, brochures, website assets, and other marketing collateral.
• Proficiency with Adobe Creative Cloud, particularly Photoshop, Illustrator, and InDesign.
• Strong understanding of branding, typography, composition, color theory, image preparation, and print-production requirements.
• Experience developing social media strategies, content calendars, platform-specific creative, and performance reports.
• Excellent writing, editing, and proofreading skills.

Preferred

• Experience working within a multi-location company, holding company, franchise organization, or marketing agency.
• Experience supporting home-service companies, including HVAC, plumbing, electrical, septic, and related trades.
• Experience creating short-form video, Reels, animated graphics, and other platform-native content.
• Familiarity with social media scheduling, project-management, and reporting platforms.
• Working knowledge of digital advertising, landing pages, website-conversion principles, and marketing analytics.
• Photography and video-editing experience.

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance