Social Media & Customer Experience Manager

Beaverton, OR (On-site)

$58K/yr – $65K/yrManager6+ years expFull time

Posted 5 months ago

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Job Description

Responsibilities

  • Build and execute a scroll-stopping content strategy across Instagram, TikTok, Facebook, Pinterest, and beyond.
  • Create and publish short-form videos, product demos, cooking inspiration, behind-the-scenes moments, and trend-driven content.
  • Manage our content calendar and keep the brand consistently active and engaging.
  • Partner with creators and UGC contributors to amplify authentic content.
  • Spot trends early and test new formats fast.
  • Track performance metrics and optimize for engagement, growth, and conversion.
  • Turn ideas into experiments — and experiments into growth.
  • Be the voice of FinaMill in DMs, comments, emails, and reviews.

Requirements

  • at least 6 years of experience in social media, digital marketing, or customer experience
  • You live and breathe short-form video.
  • You’re both creative _and_ analytical — you love checking the numbers.
  • Strong copywriter with a natural brand voice.
  • Highly organized and comfortable juggling multiple priorities.
  • Self-starter who thrives in a fast-moving, startup-style environment.
  • Experience: Digital marketing: 6 years (Required)
  • Work Location: In person

Preferred

  • Bonus points if you love cooking, food content, or kitchen gadgets

Benefits

  • Health insurance contribution
  • Dental and vision coverage
  • Paid time off + paid holidays
  • Employee discounts
  • Hybrid flexibility
  • Real growth opportunity as we scale
FinaMill Co logo

FinaMill Co

The Story of FinaMillTen years ago, we found ourselves face-to-face with our greatest challenge yet: to correct the flaws of an imperfect spice grinder, flaws so deep they had become the norm, and then build from the ground up a brand new grinder of the likes nobody had ever seen.We were already selling millions of spice grinders a year, but something was compelling us towards innovation—that persistent voice in the back of our heads borne from our love of freshly ground spices. So, fueled with excitement and ambition, we set out to give our cherished customers the spice grinder they deserve.From this we devised a list describing the ultimate spice grinder. A defense against the cross-contamination of flavors. A quicker, more efficient way of changing spices. Single-handed operation. These features were virtually unheard of within the current spice grinding industry. Months of development passed. For a year the project fell onto the backburner. And then we cracked it: interchangeable pods.The next thirty months saw us race from breakthrough to breakthrough and then, with unprecedented speed, the perfect spice grinder we had for so long nurtured in our minds became a magical reality. At last, FinaMill was born.With the dawn of FinaMill, our grand mission becomes strikingly clear: to create beautiful and awesome products that infinitely enhance every cooking and dining experience.It gives us great pleasure to present you FinaMill, and we think you will love it.

Founded in 2020
Sioux Falls, South Dakota, USA