Social Media Coordinator

USA (On-site)

$65K/yr – $75K/yrMid Level2+ years expFull time

Posted 1 month ago

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Job Summary

Lead Rate’s social voice and real time community engagement across TikTok, IG, LinkedIn, Facebook and YouTube while weaving in cultural moments and creator comments to stay authentic. Own posting cadence, real time engagement, and performance insights to guide playbooks, with cross functional support from creative and strategy teams and a focus on events coverage and nimble asset management.

  • Growth/Voice Ownership: Own posting schedule, real time engagement, and performance insights to evolve cross channel playbooks.
  • Creative & Channel Alignment: Coordinate with the creative team on shoots and platform needs while protecting Rate’s voice.
  • Culture & Community Signals: Surface trends and audience feedback to inform tone and cross-channel activation.

Job Description

Responsibilities

  • Manage the day-to-day posting schedule across TikTok, Instagram, LinkedIn, Facebook, and YouTube
  • Check all Rate social channels daily and engage with comments, DMs, and community conversation in real time
  • Identify and participate in relevant cultural moments, trending audios, and conversations that align with our voice
  • Engage outside of Rate’s channels by commenting on creator and brand posts that make sense for Rate to join
  • Help define, evolve, and protect the Rate voice across platforms to ensure consistency and authenticity
  • Partner with the Senior Manager to help draft and schedule content through our publishing tools
  • Surface trends, audience insights, and community feedback to help evolve our social playbooks
  • Coordinate with the creative team on upcoming shoots, content drops, and platform-specific needs
  • Track post performance and share insights to help the team understand what is working and why
  • Support live coverage for key events like NASCAR, Rate Field, and Rate Bowl
  • Help maintain content calendars and organize asset libraries so our team stays nimble and ahead
  • Be a brand ambassador in every comment, reply, and DM who is human, helpful, and full of personality
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Rate

3.4 Glassdoor

The mortgage and finance company that can get you approved in as little as one day. NMLS ID: 2611Operating as Guaranteed Rate, Inc. in New York.Guaranteed Rate, Inc. D/B/A Rate; NMLS #2611; For licensing information visit www.nmlsconsumeraccess.orgwww.rate.com/licensing • AZ: Arizona Mortgage Banker License #0907078 • CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act • GA: Residential Mortgage Licensee #20973 • NJ: Licensed by the N.J. Department of Banking and Insurance • NY: Licensed Mortgage Banker - NYS Department of Financial Services, 750 Lexington Ave. Suite 2010, New York, New York 10022, Licensed Mortgage Banker - NYS Department of Financial Services, 750 Lexington Ave. Suite 2010, New York, New York 10022. Doing business in New York as Guaranteed Rate, Inc. • RI: Rhode Island Licensed Lender • TX: www.rate.com/texas-consumers-how-to-file-complaint. CO: Regulated by the Division of Real Estate. Licensed by the New Hampshire Banking Department. OR: Licensed and Regulated by the Department of Consumer and Business Services Licensed by the Pennsylvania Department of Banking and Securities.

Founded in 2000
Chicago, Illinois, USA
5.3K employees (258 in marketing)
68% recommend to a friend

Traffic Signals

Monthly Visitors
491.2K
Monthly Google Ads Budget
$849.1K
Traffic Source Mix
Search
25.2%
Direct
63.7%
Referral
9.5%
Social
0.3%
Paid
1.1%

Headcount Trend

Current headcount: ~5.3K

Marketing Team

Marketing Team Size
223 (4% of company)
Median Career Experience
12 years
Median Tenure
4.6 years

Funding

Last Raise
Private Equity, 8 years ago

Funding History

  • Dec 2017
    Private Equity

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