Responsibilities

• Content Creation & Posting: Create, schedule, and publish social content across Facebook, Instagram, TikTok, LinkedIn, Pinterest, and more
• Help build and maintain the social media content calendar
• Shoot and edit photo/video content for social platforms
• Support the Manager of Content Strategy in executing content plans and campaigns
• Community Management: Monitor and respond to comments and messages across our social platforms in a timely, on-brand way
• Pull insights from customer reviews (Yelp, Google Business, Apple Business) and social comments
• Track community sentiment and share qualitative/quantitative insights to inform content strategy
• Trend Research & Strategy Support: Stay on top of social media trends, platform updates, and emerging strategies
• Bring trend insights and recommendations to the Manager of Content Strategy
• Support planning of upcoming content based on research findings

Requirements

• 2+ years of experience in social media marketing, communications, or a similar field
• Bachelor's degree in Marketing, Communications, or a related field preferred; High School Diploma/GED required
• Experience with influencer sourcing/seeding platforms (ShopMy, LTK preferred)
• Proficiency in Adobe Premiere, Adobe Photoshop, Canva, and other content editing tools
• Strong photo/video editing skills
• Excellent written and verbal communication skills
• Ability to multitask across multiple platforms and projects in a fast-paced environment
• Creative, detail-oriented, and a natural problem-solver