Responsibilities

• Write, schedule, and publish original, engaging content across all social media platforms, including Facebook, Instagram, LinkedIn, X/Twitter, and TikTok — tailoring voice and tone to each platform
• Monitor, respond to, and engage with comments, messages, and mentions across all social media channels in a timely and professional manner
• Track and analyze social media performance metrics; prepare regular reports on reach, engagement, follower growth, and campaign results for management review
• Write and proofread copy for marketing campaigns, email newsletters, promotional materials, and event announcements to ensure accuracy and consistent brand voice
• Maintain the agency’s content calendar, ensuring consistent posting schedules and timely delivery of content aligned with organizational priorities
• Provide general administrative support to the marketing department, including scheduling meetings, maintaining files, processing invoices, and coordinating with vendors
• Coordinate with internal departments to gather content, updates, and announcements for social media and marketing communications
• Uphold and strengthen the agency’s brand voice, tone, and visual identity across all social media platforms and marketing materials
• Write captions, scripts, and copy for short-form video content and digital posts; coordinate with the team to ensure all content aligns with brand messaging and campaign goals
• Assist the Events Department with the planning, promotion, and execution of agency events, including writing event copy, managing event-related social media posts, and providing on-site administrative support as needed