Responsibilities

• Support online presence, community engagement, and promotion of programs, events, and organizational initiatives
• Create and publish a minimum of five (5) social media posts per week across Turning Point’s designated platforms
• Develop content that aligns with Turning Point’s mission, brand guidelines, and organizational voice
• Coordinate with supervising staff regarding upcoming events, awareness campaigns, program highlights, and organizational announcements
• Submit all content for approval through Turning Point’s designated content approval process before publishing
• Attend Turning Point events when possible to capture photos, videos, and content for social media use
• Participate in regular check-in meetings with supervising staff to review content planning, priorities, and feedback
• Participate in quarterly strategy meetings with the Turning Point team to align social media efforts with agency goals
• Maintain confidentiality of any sensitive information related to staff, volunteers, donors, or survivors
• Complete required onboarding steps, including a Confidentiality Form, Confidentiality Training, Day One of Turning Point’s CORE training, Agency Tour, and any additional assigned trainings
• Submit a monthly invoice documenting hours worked and tasks completed; payment will be issued upon receipt and approval
• Uphold Turning Point’s mission, values, and trauma-informed approach in all content and communications

Requirements

• Experience managing social media platforms (Facebook, Instagram, LinkedIn, or similar) for a nonprofit, business, or organization
• Ability to create compelling written content and visual assets that reflect an organization’s brand and voice
• Strong communication skills and the ability to collaborate in-person and remotely with staff
• Understanding of or commitment to learning about trauma-informed communication and sensitive subject matter
• Ability to work independently, meet deadlines, and proactively communicate about priorities

Preferred

• Experience with basic photography or video capture for events
• Familiarity with nonprofit communications or advocacy work