Responsibilities

• Build and maintain monthly and real-time content calendars, ensuring accuracy of timing, assets, copy, and metadata.
• Support publishing workflows by uploading tagging, scheduling and trafficking content in social publishing and management tools.
• Coordinate asset readiness, approval of routing and feedback consolidation across internal teams, the client, and external partners.
• Assist with always-on copy development for product, occasion, and campaign content in the brand's voice.
• Monitor community touchpoints (comments, DMs, inboxes) and flag or escalate posts, messages or issues requiring response or guidance.
• Support social listening to surface relevant cultural moments, trends, and real-time conversation opportunities.
• Support reporting by pulling links, screenshots, and basic performance data for recurring reports.
• Organize creative assets, briefs, feedback, and documentation across shared systems.
• Flag risks, delays, or missing information early to prevent workflow bottlenecks.
• Capture social-first photo and video content for Instagram, TikTok, Facebook, and other key platforms, using both iPhone and DSLR/mirrorless cameras.