Responsibilities

• Manage Quid’s day-to-day presence across LinkedIn, X, Instagram, Facebook, Reddit, and other relevant channels.
• Create, schedule, publish, and optimize social content in partnership with the broader marketing team.
• Monitor comments, mentions, and messages, responding in a timely and authentic way.
• Build relationships with customers, prospects, partners, creators, analysts, journalists, and other industry voices.
• Use Quid to identify trending news, emerging conversations, and cultural moments relevant to our audiences.
• Conduct analyses in Quid and help turn the findings into timely social posts, visual insights, and rapid-response content.
• Identify and engage the people, brands, reporters, and organizations connected to relevant stories.
• Monitor reporter request services such as HARO and identify opportunities where Quid can provide useful data or commentary.
• Support the development of data-backed responses to journalists by gathering insights and coordinating with internal experts.
• Assist with employee advocacy and executive social programs by identifying opportunities and drafting content.

Requirements

• Bachelor’s degree in Marketing or related field
• 1–3 years of experience in social media, community management, content marketing, communications, public relations, or a related field.
• Hands-on experience creating and publishing content for social media.
• Strong writing and editing skills, with the ability to make complex topics clear and engaging.
• An understanding of how communication styles and content formats differ across social channels and online communities.
• Curiosity about news, business, technology, culture, consumer behavior, and emerging trends.
• An interest in using data and research to tell timely, relevant stories.
• Good editorial judgment and the ability to work quickly while maintaining accuracy.
• Strong communication, organization, and relationship-building skills.
• The ability to balance planned projects with timely opportunities.

Preferred

• Experience with social listening, media intelligence, consumer research, or analytics tools.
• Experience supporting public relations or responding to reporter requests.
• Familiarity with Quid or another consumer and market intelligence solution.
• Basic experience creating social graphics, short-form videos, or data visualizations.
• Experience engaging communities on Reddit, LinkedIn, or other discussion-driven channels.
• Familiarity with employee advocacy or executive thought leadership programs.

Benefits

• 20 Days PTO
• 13 Holidays
• Company provided equipment
• 401K with company match
• FSA/HSA options
• Paid Parental Leave & Reintegration Program
• Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving
• Medical, Dental, Vision Coverage
• 4 Week (1 Month) Sabbatical after five years