Responsibilities

• Deliver insights projects end-to-end from research design, analysis and visualisation to delivery.
• Deliver your projects on time and to a high standard, working in collaboration with more senior members of the team.
• Contribute to proposals and scopes in collaboration with the head of insights and client services teams.
• Develop your skills as a researcher, learning new techniques and technologies. To include survey data, web analytics and desk research.
• Contribute to a culture of learning and development within the team.
• Build relationships with key stakeholders both within and outside of the Insights Team.
• Work with the Head of Insights to promote the team, internally and externally, contributing to and leading on PR activity.
• Work across a variety of insights project types, from standard social listening projects through to trends and audience work streams.
• Proactive client development: Support the Client Services Team in identifying opportunities for upselling

Requirements

• 4+ years experience working in an insights role
• Experience could be from brand-side, agency or publisher; working in PR, creative, social or elsewhere
• Experience working for multi-market clients
• Strong technical experience in social listening tools such as Talkwalker, Hootsuite or Sprinklr. Experience with Global Web Index or similar is a bonus.
• Fantastic attention to detail, organisational and time management skills
• Honed storytelling skills and comfortable in presenting your work
• A curious, proactive approach with a can-do attitude
• A team oriented professional, with the ability to work independently and self-motivated
• Competent in using Microsoft/Google Suite, with a focus on powerpoint and excel
• Bonus: Experience of working on automotive, financial services, retail or travel

Preferred

• Experience with Global Web Index or similar is a bonus.