Responsibilities

• Monitor and actively engage across multiple social networks to build brand presence and grow our online community.
• Lead outbound social engagement by interacting with partners, creators, and relevant accounts to build relationships.
• Triage and enhance customer care workflows across social channels in partnership with Customer Support.
• Own day-to-day publishing and content planning for Instagram, TikTok, Pinterest, and Facebook.
• Support the sourcing, writing, scheduling, and publishing of social content across channels.
• Proactively source, curate, and activate user-generated content, including managing permissions and coordinating usage across channels.
• Monitor brand health using social listening tools (mentions, sentiment, trends) and share insights with Product Marketing, Sales, and other stakeholders.
• Track, analyze, and report on social and campaign performance to the wider marketing team on a recurring cadence.
• Weekly publishing and community engagement execution across all channels
• Monthly social performance recap with insights and recommendations.

Requirements

• 1+ years of hands-on social media experience at a brand, agency, or as an independent operator.
• Experience publishing and engaging on Instagram, TikTok, Facebook and Pinterest for a consumer brand.
• Strong written voice — able to match and flex brand tone across channels.
• Comfortable working in scheduling, and reporting tools (e.g., Sprout, Dash Hudson, Brandwatch, Later, or similar).
• Self-directed, responsive, and able to work autonomously against defined scope and deadlines.

Preferred

• Experience in bridal, fashion, lifestyle, or DTC categories is a plus but not required.

Benefits

• Flexible schedules
• Generous Dream Maker Discount
• Referral incentive program