Responsibilities

• Complete intake/enrollment for eligible clients
• Assess client needs upon enrollment and create a plan for the client to reach self-sufficiency and social integration.
• Assist clients in developing life skills and navigating American systems
• Enter client and service information in the ClientTrack database weekly.
• Prepare and maintain detailed case files.
• Maintain detailed and accurate case notes for all client interaction.
• Provide transportation to initial doctor appointments, benefit interviews, and trainings for clients as needed.
• Assist clients in scheduling transportation benefits as provided by RMA and Medicaid.
• Provide interpretation for SAS related services as needed by using the interpreters contracted with World Relief or using the telephonic system as a last resort. Assist clients with application forms for assistance, such as government housing and Food Stamp/Medicaid.
• Follow up with Food Stamp/Medicaid office and SSA regarding client’s application until decision is made.

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid driver’s license
• Proficient in Microsoft Office applications

Preferred

• Experience of at least 2 years in similar position preferred
• Cross-cultural experience strongly preferred
• Fluency in an additional language preferred

Benefits

• World Relief offers a competitive benefits package and employee discount program for full-time employees.
• World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.