Site Communications and External Affairs Lead

Responsibilities

• Design and execute integrated communications strategies to elevate brand visibility, market positioning, and executive thought leadership.
• Collaborate with above-site partners and local site leadership to align messaging, serving as the official site spokesperson while equipping leaders for external media, keynote, and panel appearances
• Build and maintain ongoing relationships with Genentech external affairs teams to represent the site in national, state and local communities.
• Develop and manage an integrated internal communications strategy that keeps employees informed, aligned, and connected to company mission and goals.
• Partner with People & Culture teams to design initiatives, town halls, and campaigns that boost colleague morale, retention, and workplace culture.
• Manage key internal channels, including all-hands meetings, company intranet posts, internal newsletters, and employee messaging platforms.
• Craft clear executive messages for internal organizational changes, business updates, leadership announcements, and strategic pivots.
• Represent the organization in public forums, industry coalitions, and community outreach efforts.
• Coordinate corporate sponsorships, community and educational institution partnerships, and employee volunteer campaigns.
• Ensure full integration between the site communications plan and enterprise crisis management frameworks, working in close collaboration with site partners to execute.

Requirements

• Bachelor’s degree in Marketing, Public Relations, Communications, Journalism, or related discipline, with a minimum of 8 years relevant experience
• Experience establishing feedback loops, using external partner and employee insights and applying communications metrics to inform strategy and continuous improvement
• Experience and demonstrated skill in communicating complex topics and concepts to audiences of varying knowledge, and have a broad understanding of the healthcare environment.
• Proven ability to support senior leaders and develop executive communications for high-visibility events
• Proven experience translating business strategies into engaging employee messaging and executive communications.
• Exceptional written, verbal, and visual storytelling capabilities across varying levels of the organization and diverse audiences
• Proven track record in developing clear, compelling, and concise messaging and narratives to engage with non-traditional stakeholders, including the general public.
• Demonstrated crisis management capabilities across both external PR and internal workforce communications.
• Strategic thinker, excellent at understanding complex topics and sensing trends and developments with relevant stakeholder groups
• Collaborative, team-oriented with the ability to work successfully in ambiguous situations, and navigate uncertainty.

Preferred

• Master’s degree in Strategic Communications, PR, or Organizational Communications.
• Experience navigating change management strategies at various levels.
• Established relationships across major business, education, and local government/media outlets.
• Pharmaceutical/biotech industry and/or medical/scientific communications experience is highly desirable.

Benefits

• This position also qualifies for the benefits detailed at the link provided below.