Shipping/Receiving Supervisor - Madison, AL
Madison, AL
Posted 2 weeks ago
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Job Description
Reports To: Assistant Manager
Department: Operations
FLSA Status: Nonexempt
Position Purpose and Objectives
The Shipping & Receiving Supervisor oversees the daily operations of the shipping and receiving team, ensuring the efficient movement of goods in and out of the store. This includes monitoring inventory, managing deliveries, and upholding company standards for accuracy and efficiency. The supervisor will take a hands-on approach in auditing, quality control, and training to optimize performance. They will set an example for teamwork, safety, and productivity while ensuring compliance with company policies and procedures.
Roles and Responsibilities
- Direct and supervise the work of shipping and receiving team members.
- Oversee inbound and outbound shipments, ensuring timely and accurate handling.
- Maintain inventory tracking systems to record deliveries, stock levels, and discrepancies.
- Ensure proper documentation and labeling of shipments for accuracy and compliance.
- Monitor and enforce safety procedures related to material handling and equipment use.
- Analyze daily stock levels and address shortages or overages as needed.
- Assist with recruiting, onboarding, and training team members.
- Create and maintain team schedules based on operational needs.
- Provide coaching and feedback to improve performance and efficiency.
- Maintain organization and cleanliness of the receiving and storage areas.
- Assist with loss prevention efforts by following security protocols and ensuring compliance with company policies.
- Coordinate with vendors, suppliers, and internal teams to streamline shipping and receiving processes.
- Assist donors per company standards.
- Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations.
- Support store leadership in implementing sales and marketing programs when needed.
- Perform other duties as assigned by the Assistant Store Manager or General Manager.
- At least two years of experience as a supervisor, team lead, or key holder in a shipping, receiving, logistics, or warehouse environment.
- Strong organizational and problem-solving skills.
- Basic mathematical and computer skills.
- Ability to operate material handling equipment (e.g., pallet jacks, forklifts) preferred.
- High school diploma or GED preferred.
- Strong verbal and written communication skills.
- Ability to assess and coach team performance.
- Successful completion of background check, motor vehicle check, and drug screen.
- Valid driver’s license and a clean driving record.
Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%
Physical Demands:
- Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
- Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
- Continuously - Standing on tile/concrete, talking, seeing, and hearing.
- Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
- Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
America's Thrift Stores
America’s Thrift Stores is a for-profit thrift store & operates in the southeastern US. We are headquartered in Birmingham, Alabama & operate retail stores in Alabama, Georgia, Tennessee, Mississippi, & Louisiana, providing over 1,000 jobs in the communities we are a part of.Ways we give back:- We give over $3 million to our charity partners annually- We keep over 45 million pounds of donatable goods out of landfills each year- We are able to provide the best values for shoppers so they can clothe their families and outfit their homesIt starts with a donation network of over 2,300 locations, including community donation centers, store donation centers, & free home pickups. We take donations of gently used clothing and other household items, sell them in our stores at an affordable price, & contribute a portion of our profits to our 6 different charity partners. Our goal is to donate $100 million to our charity partners in 10 years.At America’s Thrift Stores, we pride ourselves on offering the biggest selection of affordable clothing, shoes, homewares, & more to the community. We refresh each of our stores with over 10,000 unique items every single day, which is where we got the tagline “Where it’s a new store every day.” It’s because it’s true!We like to say that we're “not your mama’s thrift store” because we keep our floors organized down to the department, category, & even size so our customers can find what they’re looking for for the best prices in town. It's safe to say our team is passionate. We believe in the charity partners we serve & making a difference in our communities. We like to have fun, & we are proud of the company culture we've created at ATS. We truly are one big family!Our Charity Partners:Make-A-Wish AlabamaChildren's Healthcare of AtlantaHome of GraceLouisiana Adult & Teen ChallengeAdult & Teen Challenge Mid-SouthMake-A-Wish Middle TennesseeWant to join the team? View opportunities at americasthrift.com/careers
