Responsibilities

• Work alongside the account management to help grow international SEO/performance services to both existing and prospective clients by contributing to client pitches and strategic proposals
• Mentor and aid junior team members in both client services and production departments
• Lead research and strategy (audits, competitor analyses, keyword research, content gap analyses) and present findings and recommendations confidently to senior colleagues and clients
• Oversee successful execution of multiregional strategies by our global digital production teams, liaising with client HQ, local stakeholders and agency partners if needed
• Own performance monitoring and reporting of assigned accounts: work with the digital data analyst to set up performance monitoring dashboards and deliver monthly performance reports with insights and recommendations
• Continuously research and select the best tools and templates to support our SEO offering and incorporate those into existing workflows and processes
• Keep up to date on SEO trends, technologies and market leaders, and share this knowledge with colleagues and clients
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Requirements

• Superior written and spoken communication skills in English
• Independent, self-motivated, results-oriented and dynamic with careful attention to detail
• Exceptional problem solving and critical thinking skills
• Ability to work effectively under pressure to meet tight deadlines and challenging goals
• Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
• Willingness to travel to offsite client or sales meetings
• Confident making strategic recommendations, and comfortable in client calls, meetings and presentations
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Preferred

• Knowledge of a second language is a plus
• Knowledge of MS Project
• Experience in digital copywriting and conversion optimization
• Experience in genAI custom assistant/agent creation for SEO workflow and processes