Responsibilities

• Work with account and client stakeholders to instill and enforce processes, workflows and tools that support the profitable delivery of client work.
• Contribute to a culture of creative excellence by driving projects through with efficiency and understanding of what key stakeholders need to be involved at which points in the process.
• Responsible for the scoping and management of multiple concurrent small to large scale- projects and client engagements totaling over $1-5MM annually.
• Partner with Client Service and Finance leads to actively manage business challenges, client relationships, developing annual scopes and contracts, estimates and staffing plans against scoped work, and maintaining profit margin.
• Partner with Creative to effectively shepherd and manage the evolution of creative work, ensuring quality at all points from concept through delivery. Active partnership with Resource Managers, Production, and Technology departments to ensure connections and collaborations happen where they should, in support of innovative and award-winning creative ideas.
• Maintain and enforce high standards of communications and documentation, including status, financial reports, timelines, scopes, change orders, burn reports and forecasting, best practices and asset management.
• Manage large projects independently from initiation through support production through completion
• Maintain departmental values, vision, direction and responsibilities with team stakeholders.
• Partner with internal team both locally and globally to continuously optimize existing operational processes and systems, ensuring buy-in and compliance with directs.
• Provide solutions-oriented management with a strong ability to creatively solve problems with a positive, professional demeanor and a high degree of emotional intelligence.

Requirements

• organization working with cross-functional stakeholders including strategy, data and planning, creative, editorial, experience design, production, technology, operations and resourcing.
• Demonstrated understanding of project management methodologies, process and tools,
• including creating project timelines, staffing, scoping/estimating and burn management.
• Proficiency with MS Office, project management software (Smartsheet, Basecamp, Monday.com, Workfront, etc)

Benefits

• Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.