Responsibilities

• Lead talented teams to understand client needs, market forces and consumer sentiments to deliver effective solutions.
• Ensure all project deliverables are high-quality, completed on time and on budget, and aligned with the brand’s goals.
• Maintain the broad vision required for executing a project, including strategic thinking and leadership from beginning to end, as well as overseeing all the small details that add up to fulfilling client satisfaction and project requirements.
• Oversee all the small details that add up to fulfilling our commitment to client satisfaction and project requirements.
• Lead the delivery of innovative solutions bringing together creative, data and technology across the entire customer journey.
• Set up plans and processes that drive projects forward and ensure successful delivery with high client satisfaction.
• Motivate, direct and challenge cross-functional teams across different locations to be collaborative, efficient and high-functioning.
• Establish and manage program communication and process; set up appropriate structure and tools to ensure successful collaboration and engagement across agency and client teams.
• Responsible for project estimation, planning and profitability; build detailed project plans; manage resource allocations; and report on project status, burn rates, budgets and reconciliations to agency and client stakeholders.

Requirements

• 4+ years of hands-on project leadership experience in advertising or marketing communications in a client-facing role, ideally at a creative agency or similar.
• Proven track record in driving creative solutions and digital content creation.
• Knowledge of social and mobile content creation and requirements for different channels.
• Customer experience and journey mapping, e-commerce, retail and consumer brand marketing experience are highly desired. Good understanding of emerging web standards, user-centered design (UX/UI), optimization and search practices.
• Experience working on large-scale integrated, omnichannel programs with multiple parallel work streams and diverse teams (UX, Tech, Strategy, Creative, Account, Research and Data) across remote offices.
• High EQ and the ability to read what a team needs to help motivate them.
• Self-motivated and driven to build and create great work.
• To be successful in this role, you must possess agency experience in both digital and integrated marketing, building digital experiences and creating compelling content.

Preferred

• Strong creative sensibility and a genuine interest in user-centered design.