Responsibilities

• Lead Agile & Reactive Asset Development: Direct end-to-end asset production workflows for fast-turnaround, social-first assets, capitalizing on real-time culture, trending moments, and emerging internet commentary within hours or days.
• Serve as Client & Team Liaison: Co-lead day-to-day external client communications alongside internal account and creative teams to align on rapid briefs, secure fast-track approvals, and maintain transparency throughout hyper-fast turnarounds.
• Manage Scopes, Timelines & Schedules: Produce flexible scopes of work, estimates, and agile project timelines that accommodate both planned brand campaigns and high-speed reactive workstreams while maintaining budget efficiency and client expectations.
• Resource & Workflow Optimization: Analyze workload demands in real time to dynamically allocate creative, post-production, and influencer management resources to clear production bottlenecks and speed up speed-to-market.
• Proactive Risk & Scope Management: Anticipate production hurdles, manage quick-turn scope changes, and actively mitigate risks associated with fast-paced social deployments to ensure brand safety and quality compliance.
• Drive Best Practices & Standards: Foster agile collaboration, key takeaways, and streamlined production processes between social strategists, creators, and practice teams to optimize the agency's real-time creative model

Requirements

• 5+ years of project management experience in a creative agency or fast-paced social agency environment.
• Proven track record in social-first content & reactive execution: Demonstrated experience managing rapid-turnaround social content pipelines, creator/influencer-led workstreams, and culturally timely asset production.
• Extensive client-facing experience: Superior communication and relationship management skills with a strong, assertive presence when leading client meetings and navigating fast-moving approval processes.
• Cross-channel project execution: Experience managing integrated campaigns spanning social platforms (TikTok, Instagram, X, YouTube, etc.) alongside digital, print, or experiential touchpoints.
• High-speed problem solving: Strong time management, organizational skills, and an ability to thrive under pressure while balancing concurrent planned and reactive projects.
• Software proficiency: Proficiency in Adobe Workfront (or equivalent agile PM tools) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Schedule flexibility: Ability to work Eastern Time zone hours to overlap with key clients and respond to real-time social moments.
• Education: Bachelor's degree or equivalent professional experience.

Benefits

• health/dental/vision insurance
• matching 401(k)
• FSA and HSA accounts
• paid time off
• sick time
• paid parental leave
• paid medical leave
• STD/LTD insurance benefits
• generous holiday calendar