Senior Product Manager, Loyalty, Retention and Growth
New York City, NY (On-site)
Posted 5 weeks ago
Job Description
Scope & Impact
- Owns promotional, orchestration, referral, and loyalty strategy across all three platforms
- Directly influences acquisition, engagement, retention, and reactivation outcomes
- Serves as the primary product voice for lifecycle and loyalty investments, shaping priorities for internal and vendor-provided technology alike
Qualifications
Required
- 6+ years in Product Management, including meaningful experience in CRM, lifecycle marketing, loyalty, or promotions
- Track record of owning a roadmap that spans multiple stakeholder teams and technical systems
- Experience evaluating and deciding between building internal capabilities and adopting third-party tools
- Strong understanding of campaign orchestration, segmentation, and event-driven marketing systems, with a track record of using them to drive engagement
- Excellent cross-functional leadership and stakeholder management skills
- Experience designing programs that account for budget, fraud, and compliance considerations
Preferred
- Experience in marketplaces, e-commerce, or live commerce platforms
- Familiarity with sports, collectibles, or fan engagement ecosystems
- Experience designing or launching a referral or loyalty program from the ground up
- Experience working with marketplace or seller-side incentive models
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The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
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Salaries
Posted range
$160K/yr – $200K/yr
Taken straight from the job posting.
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Senior Product Manager, Loyalty, Retention and Growth
Fanatics Collectibles · New York City, NY · On-site
