Responsibilities

• Media relations - Cultivate and maintain relationships with journalists, editors, and producers covering enterprise tech, analytics, AI, data, and SaaS - Drive earned media coverage in top-tier business and trade outlets - Develop compelling story angles, press materials, pitches, and messaging frameworks - Serve as a primary media contact and help prepare spokespeople for interviews and public presentations - Establish and track metrics to monitor the health of Mixpanel’s coverage
• Product Launches & Company News - Partner closely with Product Marketing to develop and execute PR strategies for major product announcements - Manage PR and comms activities for company news and announcements - Ensure messaging is consistent, differentiated, and resonant with technical and business audiences
• Agency & partner management - Manage agency relationships in the US, EMEA, and APAC, setting clear priorities, KPIs, and workflows - Serve as the internal contact and day-to-day liaison, ensuring agency output aligns with Mixpanel's voice and goals
• Internal communications - Partner with the People team and leadership to craft internal announcements and other types of internal messaging - Support the development of internal communication programs that keep employees informed and connected to the company's narrative
• Crisis & issues management - Monitor the media and competitive landscape for potential reputational issues - Support the development of crisis communications protocols and serve as a strategic voice in sensitive situations
• Executive communications - Identify, pursue, and manage award submissions, podcast appearances, and speaking opportunities at key industry conferences and events - Develop and maintain LinkedIn content strategies for executives, helping amplify their voice and build their professional presence - Collaborate with executives on bylines and contributed articles, from ideation through to final draft - Develop and execute broader thought leadership narratives and plans for executives and the company

Requirements

• 7+ years of communications experience, with a strong preference for candidates who have worked both in-house at a B2B tech company and at a PR agency
• Experience in one or more of the following spaces: analytics, data, AI, engineering, product development. You understand the audience and know how to translate technical concepts into stories that resonate.
• Exceptional writer and editor across formats: press releases, media pitches, executive messaging, bylines, internal announcements, and social content
• Strong verbal communicator with confidence presenting to and advising senior stakeholders
• Strong storytelling skills and news judgment
• A track record of securing meaningful coverage in top-tier and tech outlets
• Experience managing external agencies and partners and working cross-functionally with various internal partners
• Comfortable working independently in an ambiguous, fast-moving environment — this is a building role
• Experience working with PR agencies or teams outside of the United States
• Journalism training or prior experience as a reporter/editor is a genuine plus

Preferred

• Familiarity with analyst relations (Gartner, Forrester, IDC) in a B2B SaaS context
• Experience supporting a company through a major growth phase, rebrand, or category creation moment
• Experience working as a PR team of one
• Existing relationships with reporters covering enterprise software, product management, data infrastructure, analytics, and/or AI

Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
• please note that benefits and perks for contract positions will vary*