Responsibilities

• Conduct research and analysis to support the development and execution of marketing campaigns, ensuring alignment with internal tools and processes (8%).
• Support the evaluation and onboarding of junior team members by assessing technical aptitude and analytical reasoning through standardized methods (3%).
• Analyze team performance metrics and identify data driven opportunities to improve campaign efficiency and outcomes (8%).
• Provide subject matter expertise in marketing operations and support campaign execution through detailed analysis and insight generation (6%).
• Monitor and report on marketing system incidents; analyze incident trends to inform marketing process improvements and reduce future disruptions (4%).
• Utilize advanced Excel functions (e.g., pivot tables, lookups) to clean, validate, and analyze campaign performance data (5%).
• Perform root cause analysis of data anomalies or campaign issues and provide actionable insights to improve overall system reliability (7%).
• Prioritize and execute essential marketing support processes based on data-driven impact assessments (5%).
• Evaluate marketing workflows and collaborate with cross-functional teams to recommend enhancements that increase operational efficiency (5%).
• Develop clear and comprehensive documentation of marketing procedures, insights, and findings to inform future strategy (4%).

Requirements

• Master’s degree or U.S. equivalent in Marketing, Economics, Business, or related field plus 3 years of professional experience as a Market Specialist, Market Analyst, or any occupation, job title, position performing performance marketing.
• 3 years of professional experience optimizing and executing Search Engine Marketing (SEM) campaigns at a global scale within Google Ads, Bing Ads, and Yahoo advertising while adhering to policy and compliance within the ticketing industry; 3 years of professional experience implementing performance marketing within the entertainment and technology industry (including live event ticketing industry) following seasonal fluctuations and industry trends; 3 years of professional experience using SQL and Snowflake to query data; 3 years of professional experience utilizing Tableau and Hex to view dashboards and reports to make data informed decisions; 3 years of professional partnering with cross-functional stakeholders and vendors to align on goals, manage expectations, troubleshoot challenges, and inform decisions through data and insights; and 2 years of professional experience utilizing Pager Duty.

Benefits

• Equity
• 401(k)
• Paid time off
• Paid parental leave
• Comprehensive health benefits