Senior Marketing Excellence Operations & Communications Lead at Microsoft | Redmond, WA | $106K/yr – $223K/yr

Microsoft

Senior Marketing Excellence Operations & Communications Lead

Redmond, WA (Hybrid)

$106K/yr – $223K/yrSenior LevelFull time

Posted 1 month ago

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Job Summary

Own the end to end performance discipline for marketing with a focus on pipeline impact, cross team alignment, and executable rhythms across planning, tooling, and field enablement.

Performance management: align targets, track pipeline ROI, and surface actionable insights for optimization.
Cross functional orchestration: lead connected sales and marketing reviews and coordinate across SU/OU for coordinated execution.
Operations and tooling: drive marketing excellence planning, plan communications, and implement scalable campaigns and tools with field feedback loops.

Job Description

Responsibilities

Marketing Performance Management & Scorecard Ownership
Own the Integrated Customer and Through‑Partner Marketing Scorecard and ROB with marketing leaders, ensuring clear visibility into pipeline impact, targets, and ROI.
Drive alignment on performance expectations, targets, and success measures tied to pipeline growth and acceleration.
Lead ongoing performance tracking and reporting, surfacing insights and recommendations to optimize impact.
Connected Sales & Marketing Performance reviews
Lead connected sales and marketing reviews across operation units to review investments, assess performance and identify gaps across demand generation and signal execution.
Drive accountability across Sales Units and marketing teams to improve signal quality and conversion through the funnel.
Partner with stakeholders to address process gaps and improve end‑to‑end execution rigor.
Planning, Rhythm of Business & Cross‑Team Orchestration
Lead annual and in‑year planning across Marketing Excellence, ensuring alignment on priorities, investments, and success metrics.
Drive cross‑team coordination across initiatives, dependencies, and field execution plans.
Establish and manage a consistent communications structure and SU/OU leadership rhythm to land priorities, demonstrate impact, and gather actionable feedback.
Marketing Tooling Operationalization
Operationalize Smart Campaigns (OBO) for targeted, at‑scale seller‑to‑customer outreach, partnering across marketing and sales teams to ensure readiness, adoption, and execution quality.
Support development of marketing tooling related projects and requirements development (ie Sales Home, Agentic initiatives, Seismic)
Communications & Field Enablement
Lead Marketing Excellence communications strategy and execution to ensure clarity, consistency, and engagement across stakeholders.
Translate strategy, plans, and performance into clear and actionable messaging for Sales Units and leadership.
Create a strong feedback loop from the field to inform continuous improvement.

Microsoft

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

Founded in 1975

Redmond, Washington, US

237K employees (11,715 in marketing)

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