Responsibilities

• Reputation Management & Corporate Strategy: Develop integrated communications strategies that connect business priorities to reputation, stakeholder engagement and measurable communications outcomes.
• Executive Visibility & Strategic Storytelling: Help executives and organizations develop compelling narratives, thought leadership platforms and communications programs that strengthen credibility and influence among key audiences.
• Media Relations & Earned Communications: Develop media relations strategies and lead outreach efforts across national business, trade, industry and emerging media to shape perception and drive meaningful results.
• Digital Communications & Innovation: Apply digital communications, corporate social media, AI and emerging technologies to strengthen insight, creativity, audience engagement and program effectiveness.
• Issues Management & Strategic Counsel: Serve as a trusted advisor to clients and agency partners, helping navigate evolving communications challenges, anticipate needs and deliver strategic solutions.
• Team Leadership & Collaboration: Lead and mentor team members while fostering a collaborative, supportive culture that encourages professional growth, teamwork and high-quality client work.
• Business Growth & Client Leadership: Manage account performance, resources and profitability while identifying opportunities to grow client relationships, expand scope and contribute to new business efforts.

Requirements

• 10+ years of experience in corporate affairs, corporate communications, public relations or related fields within an agency or other fast-paced environment.
• Proven success developing communications programs that drive business, stakeholder and reputational outcomes.
• Strong understanding of the modern media landscape, including business media, trade publications, digital platforms, creators, newsletters, podcasts and social channels.
• Demonstrated success building relationships with business and corporate media and securing impactful coverage.
• Ability to think strategically, creatively and holistically about communications challenges and opportunities.
• Exceptional writing, editing, messaging, storytelling and presentation skills, including experience developing executive communications and client presentations.
• Familiarity with AI and emerging technologies and their application within communications, research, content development and program execution.
• Demonstrated success counseling senior clients and building trusted relationships with executive stakeholders.
• Collaborative and adaptable mindset with the ability to navigate ambiguity, manage multiple priorities and support teams through change.
• Proven leadership experience, including mentoring, coaching and developing talent.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.