Senior Manager, Retail Strategy & Marketing

Portland, OR (On-site)

Salary Not AvailableSenior Level5+ years expFull time

Posted 7 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own omni-channel retail strategy and execution, turning data into action across in-arena and e-commerce that informs assortment, launches, and fan engagement.

  • Lead cross-functional retail campaigns and seasonal launches across digital and physical channels.
  • Own product-opp discovery, assortment planning, and collaboration with Rank + Rally to prioritize opportunities and fulfill requests.
  • Partner with BI and Customer Insights to measure sales performance and optimize campaigns and site experience.

Job Description

  • Lead executive retail reviews and communications, developing presentations and content that communicate retail performance, key challenges, opportunities, and long-term vision
  • Partner with the retail buyer to evaluate product lines, inform assortment and sell-through strategies, identify future product opportunities and support special collections and retail programs
  • Lead the development and execution of retail marketing strategies and integrated campaigns that drive revenue growth across in-the-arena and digital channels, including seasonal initiatives, product launches, and other key retail programs
  • Facilitate annual planning and cross-functional retail initiatives, including the Retail Off-Site, aligning department goals, timelines, and priorities across marketing, creative, product, and operations teams
  • Provide strategic leadership for RipCityClothing.com, overseeing product launches, promotions, customer experience, and conversion optimization in partnership with the E-commerce Manager
  • Lead retail content and storytelling initiatives, including photography planning, influencer partnerships, and locally inspired product collaborations that strengthen brand relevance and fan engagement
  • Serve as primary liaison between Brand, Retail Operations, E-commerce, and Creative, ensuring alignment and execution of campaign goals
  • Oversee retail marketing-related budgets, timelines, and day-to-day collaboration with vendor/partner relationships including Rank + Rally
  • Lead internal retail product requests from intake through fulfillment, partnering with Rank + Rally to evaluate feasibility, prioritize opportunities, and execute successful outcomes
  • Partner with BI, Customer Insights and Digital teams to run ongoing sales data collection and reporting, and evaluate campaign and site performance using data-driven insights to inform future efforts
  • Lead, mentor, and develop the Retail Marketing Coordinator while providing oversight and guidance to the E-Commerce Manager
  • Support broader organizational marketing initiatives, including ticketing, brand, and fan engagement campaigns, as business needs evolve
  • At least 5 years of relevant experience in retail strategy, business planning, or integrated channel management, with a strong foundation in both digital and physical retail
  • Demonstrated experience in managing cross-functional projects and mentoring team members
  • A track record of developing and delivering retail marketing campaigns across digital and physical channels
  • A strong understanding of e-commerce operations, digital content, and the online customer journey
  • Strong project management, organizational, and collaboration skills, with the ability to balance multiple priorities
  • Proficiency in using data to measure performance, optimize campaigns, and inform business decisions
  • A creative, customer-focused approach, with a passion for brand storytelling and fan engagement
  • The ability to work flexible hours, including evenings, weekends, and game nights
  • Knowledge of Shopify or similar e-commerce platforms
  • Experience with influencer or creator partnerships
  • Familiarity with lifestyle and streetwear retail
  • Fluency with email marketing platforms (e.g. Klaviyo , Salesforce Marketing Cloud, or similar)
  • Target Salary: Starting at $ 106 ,000 annually
  • Competitive Healthcare Coverage
  • Retirement Plan
  • Paid Maternal & Parental Leave
  • Flexible Time Off (3 weeks + 11 holidays)
  • Wellness Perks
  • Tuition Reimbursement
  • Free Parking + Discounted Mass Transit Passes
  • Discounted & Complimentary Tickets
  • Ongoing Learning & Development
Portland Trail Blazers @ the Rose Quarter logo

Portland Trail Blazers @ the Rose Quarter

As employees of the Portland Trail Blazers at the Rose Quarter, we bring people together to create extraordinary moments and lasting memories through the power of sports and entertainment.We are two teams that work as one. Rip City Management executes our events at the Rose Quarter, from games to concerts and everything in between. Trail Blazers Inc. connects with fans, from ticket holders to partners and clients. We unite for top company results. We are the team behind the team. Since 1970, we have been pioneers in the sports and entertainment industry. We are committed to our mission of creating extraordinary moments for our guests. We are innovators who believe in creativity, sustainability, and inclusiveness to help craft the culture of the Northwest. Our organization has an opportunity and responsibility to positively impact our staff, players, fans, and community. As such, we are committed to advancing diversity, equity, and inclusion within our organization and our community. We are all a part of Rip City.

Portland, Oregon, USA
715 employees (165 in marketing)

Traffic Signals

Monthly Visitors
9.6K
Traffic Source Mix
Search
11.7%
Direct
79.2%
Referral
5.4%
Social
2.8%
Paid
0.8%

Headcount Trend

Current headcount: ~717

Marketing Team

Marketing Team Size
115 (16% of company)

Recent News