Senior Manager, Outbound Marketing Strategy & Operations - Performance Marketing (Hybrid)

Richmond, VA (Hybrid)

$162K/yr – $203K/yrSenior Level5+ years expFull time

Posted 10 days ago

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Job Summary

Own the end-to-end YouTube outbound acquisition program and emerging channels, drive performance through creative testing, channel partnerships, and cross-functional collaboration.

  • Own YouTube and emerging channels, building and managing performance roadmaps
  • Partner with external platforms, internal creative teams, and data partners to optimize campaigns
  • Ensure compliance, tracking, attribution, and budget forecasting across channels

Job Description

Responsibilities

  • Oversee our portfolio of outbound acquisition channels, specifically owning YouTube and establishing a pipeline for emerging channels:
  • Serving as the central point of contact for external platforms and media partners.
  • Answering ad-hoc strategic questions from internal business partners and external vendors.
  • Providing feedback to media partners on performance trends and optimization areas.
  • Monitor performance and competitive trends to optimize active channels and scale new opportunities:
  • Researching, vetting, and onboarding new emerging marketing channels.
  • Building and managing performance roadmaps for YouTube and each emerging channel.
  • Managing contractual terms, insertion orders (IOs), and platform agreements.
  • Supporting technical tracking, pixel setups, and API integrations with data partners.
  • Manage the creative development and testing process to drive conversion-focused assets:

Requirements

  • Bachelor’s Degree or military experience.
  • At least 5 years of experience in digital marketing, performance marketing, or paid acquisition.
  • At least 3 years of experience managing paid media strategies and optimizing growth channels, with a specific focus on YouTube or platforms with video inventory.
  • At least 3 years of experience directly leading and managing a team of digital marketers.

Preferred

  • At least 7 years of experience in digital marketing, paid media, or performance marketing.
  • At least 4 years of experience directly leading and developing high-performing teams of performance marketers.
  • Proven track record of designing testing frameworks and successfully scaling emerging media channels (e.g., CTV, TikTok, Pinterest, or Reddit) from pilot to a core acquisition channel.
  • Deep understanding of modern attribution and tracking, with experience navigating cookie-less measurement, multi-touch attribution, and partnering with analytics teams on lift studies or Marketing Mix Modeling (MMM).
  • Experience managing a high-volume performance creative pipeline, including writing briefs, analyzing video metrics (e.g., hook rates, watch time), and collaborating with design teams to rapidly iterate on ad assets.
  • Strong experience navigating strict compliance, legal, and risk frameworks within a highly regulated industry or corporate environment.
  • Excellent stakeholder management skills, with the ability to translate complex channel data into clear, high-level business insights and strategic roadmaps for executive leadership.

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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