Senior Manager - MarTech AI Transformation

New York City, NY (Hybrid)

$123K/yr – $215K/yrSenior LevelFull time

Posted 4 weeks ago

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Job Summary

Own AI-native operating model across Product, Marketing, and Operations to move AI pilots into enterprise adoption and reinvent how teams discover opportunities, decide, build, and deliver business outcomes with AI.

  • Cross-functional transformation: design and scale AI ways of working across PM, marketing, and operations.
  • Pilot to scale: move AI initiatives from pilots to enterprise programs with measurable adoption and impact.
  • Decision and delivery: reshape opportunity discovery, decision rights, product building, and value delivery using AI.

Job Description

Responsibilities

  • Reporting to the Director, MarTech AI Product Strategy, this role will help define and scale AI-native ways of working across Product, Marketing, and Operations teams.
  • This is a highly cross-functional role at the intersection of AI transformation, product management, operating model design, and organizational change.
  • You will help move AI initiatives from pilot to enterprise adoption while reimagining how teams discover opportunities, make decisions, build products, and deliver business outcomes using AI.

Preferred

  • strong product thinking, operational rigor, and a genuine passion for AI.
  • actively experiments with emerging technologies and can translate innovation into practical business impact.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our Colleague Benefits Site .
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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

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