Responsibilities

• Own current state implementation of Adobe Workfront with MVP (Minimum Viable Product) use cases, and backlog for all marketing needs. Prioritization and delivery of backlog will be the responsibility of this Individual, in close collaboration with IT & Adobe Product Owner resources.
• Define, implement and maintain ongoing improvements in marketing workflow frameworks, templates, and governance models that support demand, sales enablement, and brand operations use cases.
• Serve as the primary liaison from Marketing for discussions on interdependency and interlock with Adobe Workfront, as it relates to the broader Adobe ecosystem implementation (AEM Sites, Analytics, Journey Optimizer, CDP etc.)
• Continuously identify, design, and pilot new Workfront use cases to further automate and streamline marketing workflows across agency partners, and functions.
• Expand automation across campaign intake, asset development, proofing, approvals, and integration with adjacent Adobe tools (e.g. AEM/DAM) where applicable.
• Partner with stakeholders (both internal and external) to eliminate manual processes, reduce cycle times, and improve transparency and accountability.
• Lead Marketing Collaboration Board and enable Workfront Reporting & Dashboard as the mechanism to discuss new, in-flight, at-risk projects and highlight wins & opportunities.
• Lead change management, training, and enablement efforts to ensure consistent and effective use of workflows, approvals, and collaboration tools.
• Monitor and communicate adoption metrics, user behavior, and workflow effectiveness; proactively identify gaps and implement improvements.
• Define & enforce workflow governance, role clarity, and approval structures within Workfront.

Requirements

• 10+ years of experience in Process & Change Management, Marketing Operations, or PMO.
• Familiarity with Marketing Technology like Adobe (or comparable enterprise platforms)
• Proven track record driving change management and platform adoption across large, matrixed organizations.
• Excellent planning & content creation skills specifically for Senior/Executive leader audience.
• Experience working with cross-functional stakeholders and agency partners in complex marketing ecosystems.
• Strong process design, operational rigor, and continuous measurement & optimization mindset.
• Proven track record of applying analytical skillsets to measure & improve Workflow performance & Business outcomes.
• Excellent communication and stakeholder-management skills, with the ability to translate strategy into scalable execution.
• Bachelor's degree and at least 9 years of project/program management experience
• At least 2 years of lead experience

Preferred

• Master's degree and at least 5 years of project/program management experience
• At least 12 years of project/program management experience
• At least 2 years of lead experience
• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.

Benefits

• This position offers a comprehensive benefits package designed to support employee wellbeing.