Senior Manager Marketing Operations

Miami, FL (Unknown)

Salary Not AvailableSenior Level7+ years expFull time

Posted 13 days ago

Job Description

Responsibilities

  • Maintains the department’s master marketing calendar and oversees the execution of advertising and marketing campaigns across service lines, physician groups, and organizational initiatives.
  • Coordinates campaign deployment across digital, print, television, radio, outdoor, social media, and other channels, managing media schedules, trafficking timelines, production deadlines, vendor deliverables, quality assurance, and launch readiness.
  • Serves as the primary liaison with advertising agencies, media partners, production vendors, photographers, printers, and other external partners to ensure campaigns and projects are delivered accurately, on time, and in alignment with organizational brand standards.
  • Monitors campaign performance, advertising effectiveness, website activity, patient engagement, and reputation management metrics to identify trends and provide recommendations regarding creative, messaging, audience targeting, media allocation, and future campaign strategy.
  • Prepares concise monthly and quarterly reports for marketing leadership highlighting active campaigns, key performance indicators, outcomes, insights, opportunities, and recommended next steps.
  • Represents the marketing department during physician onboarding and coordinate related marketing activities, including biography development, photography, website profile creation and updates, business listings, and other digital directory needs.
  • Leads the organization’s physician and service line photography program by developing coverage plans and coordinating physicians, office managers, clinical leaders, models or talent, photographers, schedules, releases, shot lists, approvals, and asset organization.
  • Conducts routine audits of hospital campuses, physician offices, and satellite locations to ensure signage, displays, collateral, and other patient-facing materials remain current, professionally presented, and compliant with organizational brand standards. Coordinates the removal or replacement of outdated, damaged, unauthorized, or inaccurate materials as needed.
  • Maintains visibility into active projects and campaign timelines, proactively identify risks and bottlenecks, and implement processes, tracking tools, and reporting practices that improve efficiency, accountability, and execution across the department.
  • Works independently with minimal supervision, exercise sound judgment, proactively identify opportunities and potential issues, and build strong working relationships with physicians, operational leaders, clinical teams, vendors, and other stakeholders to drive initiatives through completion.

Requirements

  • Bachelor’s degree in Marketing, Advertising, Communications, Business Administration, or a related field required. Master’s degree preferred.
  • Minimum of seven (7) years of progressively responsible experience in marketing, advertising, campaign operations, media trafficking, integrated marketing, or a related field, including at least three (3) years independently leading complex, multi-channel campaigns and agency or vendor relationships.
  • Demonstrated experience coordinating campaigns across digital, print, television, radio, outdoor, social media, and other advertising channels, including media schedules, trafficking timelines, production deadlines, quality assurance, and launch readiness.
  • Experience analyzing campaign and digital performance and translating results into clear reports, insights, and recommendations for leadership.
  • Proven ability to manage multiple concurrent priorities, work independently with minimal supervision, exercise sound judgment, and collaborate effectively with senior leaders and cross-functional stakeholders.
  • Exceptional attention to detail and demonstrated ability to proofread and quality-check marketing materials for accuracy, consistency, brand alignment, and production readiness.
  • Experience with physician or provider marketing, digital business listings, and photography or content production preferred.

Preferred

  • Master’s degree preferred.
  • Working knowledge of Canva and Adobe Creative Cloud, with the ability to make minor design edits, resize or adapt existing creative, and prepare materials for review or trafficking, preferred.
  • Healthcare marketing experience, or experience within another complex or highly regulated organization, strongly preferred.
  • Experience with physician or provider marketing, digital business listings, and photography or content production preferred.

Benefits

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program
Mount Sinai Medical Center logo

Mount Sinai Medical Center

ABOUT MOUNT SINAI MEDICAL CENTERSince 1949, Mount Sinai Medical Center has remained the largest private, independent, not-for-profit teaching hospital in Florida. Our mission is to provide high-quality health care to our diverse community—enhanced through teaching, research, charity care, and financial responsibility.Mount Sinai has been named one of HealthgradesTM Top 100 Hospitals for two consecutive years (2024 & 2025), an honor awarded to the top 2% of hospitals in the nation. As a leader in medical excellence, we are dedicated to recruiting and training top physicians and surgeons across multiple specialties. With 13 locations across South Florida, and with plans for continued expansion, we are committed to increasing access to expert, patient-centered care to all. JOIN OUR TEAMHands that heal, minds that lead. At Mount Sinai, we do more than hire professionals—we build a community of healthcare leaders. Committed to education, expertise, and innovation, our medical center provides an environment where talented individuals can reach their highest potential. Work alongside renowned experts in specialized medical fields, access state-of-the-art technology, engage in groundbreaking research, and contribute to advancing new treatment options in South Florida. Be part of a mission-driven organization dedicated to making a meaningful impact in healthcare.Your future starts here. Explore opportunities at msmc.com/careers/.

Founded in 1949
Miami Beach, Florida, USA
2.8K employees

Marketing Team

Median Tenure
7.9 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
329.9K
Monthly Google Ads Budget
$271.1K
Traffic Source Mix
Search
37.5%
Direct
57.9%
Referral
3.6%
Social
0.5%
Paid
0.4%

Headcount Trend

Current headcount: ~2.9K

Recent News

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Senior Manager Marketing Operations

Mount Sinai Medical Center · Miami, FL · Unknown