Responsibilities

• Narrative, Brand & Storytelling: Own CSC’s internal and external narrative, ensuring clarity, consistency, and alignment across audiences and channels.
• Shape and protect CSC’s brand architecture, tone, and voice to ensure brand continuity.
• Lead storytelling efforts that bring CSC’s mission, people, and customer impact to life.
• Identify, develop, and curate meaningful customer and partner testimonials, particularly to support B2B storytelling in partnership with the Sr. Manager.
• Executive & Corporate Communications: Support executive communications, thought leadership, and high‑visibility messaging in close partnership with the Sr. Director.
• Draft and refine executive materials including talking points, presentations, announcements, and messaging frameworks.
• Prepare leaders for internal and external communications moments with clear, on‑brand narratives.
• Internal Communications: Own hands‑on internal communications strategy and execution.
• Translate company priorities, changes, and initiatives into clear and engaging messages for internal audiences.
• Partner with senior leaders and cross‑functional teams to ensure employees remain informed and aligned.
• External Communications, PR & Social Strategy: Oversee CSC’s social media strategy, ensuring messaging aligns with brand, narrative, and business priorities.
• Manage and guide team member responsible for day‑to‑day social execution.
• Serve as the primary point of contact for CSC’s PR agency of record, setting priorities, reviewing materials, and measuring impact.
• Lead external communications including press releases, media outreach, and corporate announcements.
• Leadership & Cross-Functional Partnership: Manage and mentor one Specialist role.
• Collaborate closely with Growth Marketing, Partnerships, Product, Customer Success, Revenue Management, and executive leadership to ensure communications support business goals.
• Other Duties As Assigned.

Requirements

• Minimum 6 years of experience in B2B marketing communications, corporate communications, PR, or brand storytelling. Bonus if experienced in B2B2C or B2C.
• Powed ability to shape and manage internal and external narratives for complex organizations.
• Hands‑on experience with internal communications, executive messaging, and external communications.
• Experience overseeing social media strategy, platforms, and brand voice.
• Proven experience managing PR agencies and external partners.
• Strong understanding of brand architecture and brand continuity.
• Experience managing at least one direct report.
• Exceptional writing, editing, and storytelling skills.
• Comfortable working with senior executives and navigating high‑visibility communication moments.
• Strong collaboration and project management skills.

Benefits

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401 (k) with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program