Responsibilities

• Own CSC’s internal and external narrative, ensuring clarity, consistency, and alignment across audiences and channels.
• Shape and protect CSC’s brand architecture, tone, and voice to ensure brand continuity.
• Lead storytelling efforts that bring CSC’s mission, people, and customer impact to life.
• Identify, develop, and curate meaningful customer and partner testimonials, particularly to support B2B storytelling in partnership with the Sr. Manager.
• Support executive communications, thought leadership, and high‑visibility messaging in close partnership with the Sr. Director.
• Draft and refine executive materials including talking points, presentations, announcements, and messaging frameworks.
• Prepare leaders for internal and external communications moments with clear, on‑brand narratives.
• Own hands‑on internal communications strategy and execution.
• Translate company priorities, changes, and initiatives into clear and engaging messages for internal audiences.
• Partner with senior leaders and cross‑functional teams to ensure employees remain informed and aligned.
• Oversee CSC’s social media strategy, ensuring messaging aligns with brand, narrative, and business priorities.
• Manage and guide team member responsible for day‑to‑day social execution.
• Serve as the primary point of contact for CSC’s PR agency of record, setting priorities, reviewing materials, and measuring impact.
• Lead external communications including press releases, media outreach, and corporate announcements.
• Manage and mentor one Specialist role.
• Collaborate closely with Growth Marketing, Partnerships, Product, Customer Success, Revenue Management, and executive leadership to ensure communications support business goals.
• Other Duties As Assigned.