Senior Manager, Global Communications

Responsibilities

• Pioneer innovative PR strategies that catapult Constant Contact's visibility and market leadership across global markets
• Cultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscape
• Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution
• Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media, conferences, and industry forums
• Craft story frameworks that transform how the world understands small business potential and digital marketing innovation
• Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority
• Spearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevance
• Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets
• Develop crisis communication strategies that protect and enhance brand reputation during challenging moments
• Execute complex, multi-stakeholder initiatives with flawless precision and unwavering attention to detail

Requirements

• 8+ years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience working with clients in the consumer tech and/or SMB tech space
• 4+ years directing complex, multi-market communications programs that delivered transformational business results
• Proven track record of generating breakthrough media coverage in premier business and technology publications
• Demonstrated expertise in executive positioning and internal/external communications alignment
• Master of data-driven storytelling with experience transforming research into compelling media narratives
• Global communications expertise with successful multi-market campaign leadership
• Crisis communications mastery with proven ability to navigate complex reputation challenges
• Exceptional project management skills with meticulous attention to detail and flawless execution standards
• Natural cross-functional collaborator who builds consensus and drives results across complex organizations
• Strategic thinker who translates ambitious business visions into executable communications strategies

Benefits

• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family