Responsibilities

• Pioneer innovative PR strategies that catapult Constant Contact's visibility and market leadership across global markets
• Cultivate powerful media ecosystems with tier-1 journalists, industry tastemakers, and influential voices who shape the small business landscape
• Transform our leaders into sought-after voices who define the future of small business success and digital marketing evolution
• Design and execute thought leadership campaigns that establish Constant Contact executives as the go-to authorities for media, conferences, and industry forums
• Craft story frameworks that transform how the world understands small business potential and digital marketing innovation
• Create breakthrough marketing strategies for data releases that generate widespread media coverage and establish Constant Contact as the research authority
• Spearhead communications strategy across all international markets, ensuring cohesive brand presence while driving local market relevance
• Build and guide world-class regional teams and agency partnerships that deliver exceptional results across diverse markets
• Develop crisis communication strategies that protect and enhance brand reputation during challenging moments
• Execute complex, multi-stakeholder initiatives with flawless precision and unwavering attention to detail

Requirements

• 8+ years of progressive communications leadership in consumer technology or small business-focused environments and/or top PR agency experience working with clients in the consumer tech and/or SMB tech space
• 4+ years directing complex, multi-market communications programs that delivered transformational business results
• Proven track record of generating breakthrough media coverage in premier business and technology publications
• Demonstrated expertise in executive positioning and internal/external communications alignment
• Master of data-driven storytelling with experience transforming research into compelling media narratives
• Global communications expertise with successful multi-market campaign leadership
• Crisis communications mastery with proven ability to navigate complex reputation challenges
• Exceptional project management skills with meticulous attention to detail and flawless execution standards
• Natural cross-functional collaborator who builds consensus and drives results across complex organizations
• Strategic thinker who translates ambitious business visions into executable communications strategies

Preferred

• Degree in communications, business, or related field
• Deep expertise in marketing technology, small business services, or entrepreneurship ecosystems
• Extensive international market experience
• Proven track record of award-winning campaigns

Benefits

• We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
• Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.