Responsibilities

• Own the strategy, performance, and P&L for Sharp’s direct-to-consumer eCommerce platform, ensuring profitable growth and a seamless customer experience.
• Develop and execute sales, promotional, and merchandising strategies aligned with brand priorities and product roadmaps.
• Partner with Digital Marketing to translate traffic-driving campaigns into optimized onsite engagement, balancing storytelling with sales conversion.
• Lead A/B testing and funnel optimization, overseeing initiatives to improve CVR, AOV, and repeat purchase rates.
• Manage Sharp’s presence and growth on retail marketplaces (Amazon, Best Buy.com Marketplace, Walmart Marketplace, etc.), focusing on assortment strategy, pricing, and content optimization.
• Leverage insights, reviews, and competitive data to improve digital shelf visibility, product rankings, and conversion rates within each platform.
• Collaborate with the Sales team to ensure consistent strategy between marketplaces and retail.com accounts, maintaining clarity of ownership.
• Own site merchandising strategy, including product assortment planning, navigation, onsite search optimization, and content hierarchy to improve discoverability and conversion.
• Lead ongoing optimization and enhancement of Sharp’s eCommerce platforms to ensure superior UX, mobile responsiveness, performance, journey mapping and site stability.
• Implement and refine new platform features, personalization capabilities, and UX improvements that drive customer engagement and revenue growth.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent experience preferred.
• 5+ years of experience managing DTC eCommerce and marketplace channels, ideally within consumer electronics, appliances, or premium durable goods.
• Proven track record of P&L management and revenue/profit growth through paid media, CRM, and site & channel optimization.
• Strong knowledge of eCommerce platforms (Big Commerce/Salesforce + subordinate plug ins), marketplace management systems, and analytics tools.
• Strong analytical and project management skills with a focus on performance metrics and data-driven decision-making.
• Experience managing retail marketplaces preferred.
• Excellent leadership and communication skills, with the ability to work cross-functionally in a fast-paced environment.
• Collaborative mindset with equal emphasis and capability to “do as well as direct”.
• Continuous learner with the drive to install new initiatives and learnings to benefit the mantra of the best possible customer experience.

Preferred

• MBA or equivalent experience preferred.
• Experience managing retail marketplaces preferred.

Benefits

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family’s mental and behavioral health, balance, and support.
• Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.