Drive ecommerce category strategy and execution for Samsung Smartphones, aligning cross-functional teams to optimize site/app performance and customer experience.

Responsibilities

• Lead site and app channel strategy, planning, and execution to drive optimizations through data driven analysis and customer insights (macro trends, customer data, and search trends).
• Develop and communicate vision, defining the strategic direction across the Smartphones category. Ensure ecommerce guiding principles drive consistent experiences that balance new launches, key promotional drive times, as well as seasonality.
• Build strategies in close collaboration with category management, marketing, and product teams to deliver and exceed KPI goals which include customer click through, add-to-cart, continuation down the funnel, and conversion.
• Ideate, develop and launch new features in partnership with product, engineering and UX teams, informed by user research, A/B testing, and competitive benchmarking.
• Gain buy-in from cross-functional partners and leadership teams through clear communication, strategic proposals aimed at driving ROI, and influence through data.
• Customer-centricity, takes great pride in driving impact through flawless customer experiences; driving engagement, loyalty, and brand growth.
• You’re an innovative thought leader who develops and implements strategic direction to earn trust at all levels.
• You enjoy leadership and team building; you prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members to be successful

Requirements

• Bachelor’s degree in business or related field or equivalent experience in Business or related fields.
• 8+ years related experience in Business Operations, retail business strategy, or in an eCommerce role

Preferred

• Master’s degree in Business or related field; Project Management certification
• Experience in the consumer electronics, or digital appliances industry is a bonus

Benefits

• Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.