Senior Manager, Data Center Operations

Chicago, IL (On-site)

$133K/yr – $247K/yrFull time

Posted 7 hrs ago

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Job Description

Company Description
Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
Overview
How You’ll Make an Impact
At Epsilon, we do more than collect and store data. We help some of the world’s biggest brands discover real opportunities inside the data types, delimiters, and decimals. We are looking for a Senior Manager, Data Center Engineer to help with running the day-to-day operations of our data center teams.
The person in this position will be responsible for running the day-to-day operations of the data center. Will assist team members with new builds in remote sites. Work with different departments within the company to deploy new environments. This person will be onsite in the data center, will be responsible for receiving new equipment, planning rack layouts and infrastructure cabling. Maintaining a clean and organized data center is a must.
Responsibilities
What You’ll Achieve
Operational Leadership
  • Lead the day to day Data Center Operations responsible for managing hosting facilities, physical infrastructure deployment, cabling, asset management, and facility operations.
  • Establish and maintain operational standards, procedures, and governance practices to ensure consistent execution across all data center locations.
  • Serve as the first escalation point for critical data center infrastructure and facility-related issues.
  • Partner with Infrastructure Engineering and Operations teams to modernize operational practices.
  • Recruit, develop, mentor, and retain a high-performing Data Center Operations teams.
  • Establish performance goals, provide regular coaching, and develop future leaders.
  • Foster a culture of accountability, ownership, collaboration, and continuous learning.
  • Maintain and present infrastructure health, capacity forecasts, risks, and strategic initiatives to senior leadership.
  • Ensure IT infrastructure aligns with security, regulatory, and compliance requirements (e.g., SOC, PCI, HIPAA, ISO).
  • Participate in team/manager on-call rotations.
  • Additional responsibilities as assigned.
Data Center Facility Management
  • Manage day-to-day relationships with colocation providers, hardware vendors, maintenance providers, and facility partners.
  • Oversee data center space, power, cooling, and environmental capacity planning.
  • Ensure optimal utilization of facility resources while maintaining fault-domains and resiliency requirements.
  • Maintain secure access controls and physical security standards across all data center locations.
  • Coordinate data center facility preventative maintenance, infrastructure deployment & lifecycle management projects.
  • Manage monthly invoices reconciliation process and financial forecasting processing.
Qualifications
What you’ll bring with you:
  • 10+ years operationally managing multiple geographically diverse data centers.
  • 5+ years managing people and technical teams.
  • Ability to build strong relationships and deliver customer-centric outcomes.
  • Effective communication, negotiation, and influencing skills at all organizational levels.
  • Strong analytical and problem-solving skills, focusing on operational excellence and automation.
  • Ability to manage complexity and tackle problems efficiently.
  • Innovative mentality, continuously exploring new methodologies and technologies.
  • Extensive knowledge concerning data center power and network cabling practices
  • Good knowledge of security frameworks and regulations (e.g., ISO 27001, NIST, PCI DSS).
  • Experience leading distributed teams providing 24/7 operational support.
  • Solid understanding of ITIL or other service management frameworks.
  • Bachelor’s degree or equivalent experience in computer science, information technology, or related field; advanced degree preferred.
Why You Might Stand Out From Other Talent
  • Demonstrable experience leading the execution of technical projects
  • Experience consolidating, migrating and optimizing data center space.
  • Managing in a fast paced IT operations organization with 24/7 support for large-scale client and product platforms.
  • Developed and implemented technology strategies aligned with business outcomes, fostering innovation and operational excellence.
  • Demonstrable knowledge of modern technologies, including AI and automation, to enhance IT operations and client engagement
Additional Information
When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Our pillars aren't just words. They're how we show up every day.
  • People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
  • Collaboration: We work together, support one another, and collectively achieve goals.
  • Growth: There are endless opportunities for growth through learning, development and career advancement.
  • Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
  • Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.
Our values guide us to create value for our clients, our people and consumers.
  • Act with integrity
  • Work together to win together
  • Innovate with purpose
  • Respect all voices
  • Empower with accountability
These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.
Because You Matter
Benefits
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
  • Time to Recharge: Flexible time off (FTO), 15 paid holidays
  • Time to Recover: Paid sick time
  • Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon benefits are subject to eligibility requirements and other terms.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
Compensation Range: USD $132,900.00 - USD $246,700.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/28/2026.
Epsilon Systems Solutions, Inc. logo

Epsilon Systems Solutions, Inc.

Epsilon Systems is a 100% employee-owned professional and technical services company founded in 1998 and headquartered in San Diego. We are dedicated to delivering high-quality products and services to defense and commercial customers worldwide, including the Department of Defense, Department of Energy, Department of the Interior, and Department of Homeland Security. Our sustained growth in size, capability, and reputation reflects our focus on customer success, our employees’ expertise, and the strength of our management team.Our business units:-Modernization & Engineering Sector: A premier NAVSEA-certified Alteration Installation Team (AIT) provider to the U.S. Navy, offering ship alteration installations, repair, technical services, and logistics support for NAVSEA, NAVAIR, Regional Maintenance Centers, and Military Sealift Command.-Ship Repair Sector: Offers comprehensive marine engineering, assessment, maintenance, and ship repair services for all classes of U.S. Navy ships. We provide the capacity and technical expertise to meet any shipboard repair or maintenance needs.-Epsilon C5I, Inc.: Specializes in Command, Control, Communications, Computers, Combat Systems, and Intelligence (C5I) support. Our capabilities include solutions for software and systems engineering, signal intelligence, cryptologic programs, and cybersecurity.-Advanced Products (AP): Provides design, build-to-print, assembly, testing, and integration for electrical, mechanical, and electronic systems for the U.S. Navy, foreign military sales, and commercial customers. -Technology Solutions: Develops systems for operational readiness and nuclear operations. Our Epsilon XR team specializes in virtual, augmented, and mixed reality training, simulations, and e-learning.-Mission Services: Provides secure communications, satellite systems, network operations, environmental management, fleet technical assistance, and logistics support for U.S. Navy operations.

Founded in 1998
San Diego, California, USA