Senior Manager, Communications

Responsibilities

• Drive comprehensive internal and external communications support for Manulife Retirement and Wealth to effectively engage and inform employees and the press.
• Develop and implement integrated communications plans, bring them to life through encouraging programs and tactics, and consistently measure to ensure we’re hitting the mark.
• Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture.
• Collaborate with segment and global communications colleagues to ensure consistent messaging, positioning, and language.
• Oversee the development and maintenance of internal communication channels, such as intranet, executive messages & newsletters, and town hall meetings.
• Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.

Requirements

• Bachelor's degree in marketing, communications, English, journalism or related field.
• 6-8+ years of experience in internal and external communications.

Preferred

• Previous experience working for an organization focused on wealth and asset management.
• Deep capital markets and investing acumen, with a pulse on the issues and trends affecting the end investor.
• Knowledge and understanding of private markets investment vehicles.
• Significant experience across multiple communications disciplines (e.g. strategy communication, transformation messaging, engagement, people, culture and brand, issues management, social media, and storytelling).
• Proven relationships in financial media, business, and personal finance across trade and top-tier outlets.
• Experience with thought leadership initiatives, large- and small-scale event management.
• Experience working with a shared services team considered an asset.
• Ability to balance multiple projects and priorities within reasonable timelines.
• A proven track record of strong execution.
• Strong attention to detail.

Benefits

• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
• If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.