Senior Manager, Client Leadership
New York City, NY (Hybrid)
Posted 2 days ago
Job Summary
Owns and nurtures client relationships while guiding cross-functional teams through end-to-end projects, ensuring strategic rigor, revenue growth, and smooth delivery across the client portfolio.
- Lead day-to-day client relationships and drive projects from brief to execution with strong brand and category expertise
- Partner with VP, Client Leadership to grow assigned businesses and manage budgets and revenue outcomes
- Anticipate issues and proactively resolve risks while collaborating with creative, strategy, and media teams
Job Description
Responsibilities
- Lead the day-to-day client relationship while collaborating with senior leadership to establish and expand a broader client partnership
- Independently drive projects from brief to execution with the internal team and client, properly translating and communicating key information while managing team workflow/deadlines and demonstrating category and brand expertise
- Manage client expectations to ensure alignment and clarity in all work processes, details and deliverables
- Support and partner with VP, Client Leadership to lead and grow assigned businesses
- Strong collaboration with cross-functional counterparts (creative, strategy media) supporting in a manner that shows ownership of the work and investment in the success of the team
- Immediate application of retail knowledge and experience while staying current on new trends/priorities
- Demonstrate ability to strategically evaluate briefs and the creative product
- Actively participate in strategic planning sessions and creative ideation with a point of view
- Create and manage project budgets, supporting senior leadership in revenue management/goals
- Anticipate potential issues and opportunities and resourcefully solve
Requirements
- Bachelor’s degree in advertising, marketing, business, or related field
- Minimum of 5-7 years of marketing or advertising experience
- Strong agency and retail experience
- Strategic thinking in the development of shopper marketing programs and leadership of day-to-day business
- Ability to identify revenue growth opportunities on assigned accounts/business
- Sound decision-making skills grounded in agency, client, retail and industry knowledge
- Passion and ownership of the business - relentless pursuit of ways to elevate the work and internal/external relationships
- Multifaceted support of the broader team and senior leadership
- Ability to manage time, adhere to strict timelines and work well under pressure
- Strong computer skills and proficiency in Word, Excel and PowerPoint
Benefits
- The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Mars United Commerce
Mars UnitedSM Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at https://www.marsunited.com/.
Salaries
Posted range
$97K/yr – $156K/yr
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