Senior Manager or Associate Director, Audience Experience

New York City, NY (On-site)

Salary Not AvailableSenior Level3+ years expSalaried Ft

Posted 2 months ago

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Job Summary

Own and orchestrate influencer-led campaigns within healthcare, translating strategy into executable partnerships that are audience-centric, culturally fluent, and compliant across channels.

  • Own multiple influencer-led workstreams with clarity and minimal oversight.
  • Bridge strategy and execution, aligning creative, strategy, and regulatory requirements.
  • Connect influencer activity to broader Audience Experience plans for consistency and impact.

Job Description

Responsibilities

  • Oversee select client workstreams, own day-to-day campaign planning and execution, and serve as a bridge between strategy and implementation, translating strategic intent into clear direction for teams
  • Work closely with Creative, Strategy, and Audience Experience leads to translate ideas into clear, compliant and culturally relevant execution
  • Lead the development of influencer partnerships and creator ecosystems as part of integrated campaigns
  • Ensure programs are audience-first, culturally fluent, and platform-native, while compliant within FDA/FTC regulations
  • Connect influencer strategy to broader Audience Experience plans, ensuring consistency and impact across channels
  • Provide strategic guidance on digital ecosystems, understanding how influencer, content, and platforms work together
  • Make sound decisions that strengthen engagement and performance while navigating regulatory constraints
  • Anticipate risks across programs and proactively solve for challenges
  • Build strong client trust through clear communication and thoughtful recommendations
  • Contribute to improving workflows and operational efficiency across teams

Requirements

  • 3-4+ years of experience within pharma and healthcare is required for this role
  • Proficient in FDA, FTC and platform specific guidelines including fair balance, ISI, disclosures and AE reporting; experienced in navigating MLR reviews
  • Fluent in platform trends and content formats across TikTok, Instagram, YouTube and Meta – and applies within regulatory constraints
  • Able to identify patterns across influencer campaigns and channels, helping improve processes, playbooks, and ways of working within healthcare and pharma
  • Experienced in managing day-to-day team operations, timelines, and deliverables
  • Proficient in using audience data and cultural insights to inform influencer strategy
  • Skilled at optimizing campaigns for engagement and impact while maintaining creative and brand integrity
  • Able to connect influencer strategy to broader Audience Experience plans, ensuring consistency and impact across channels
  • Strong hands-on experience in healthcare influencer programs, including working with patient, HCP, advocacy and lifestyle creators, and the ability to navigate MLR processes without compromising creativity

Preferred

  • Growth Mindset: We’re looking for people who want to learn and grow as fast as the agency is growing
  • Audience-Driven: Always asks, “Who is this made for?” and knows how to calibrate content to resonate with that audience
  • Collaborative Leader: Builds alignment across teams, clients, and partners
  • Hands-On: We have a “working strategists only” culture — leaders stay close to the work, the platforms, and the people who make it happen
  • Ownership-Oriented: Takes responsibility for outcomes, not just outputs , anticipating risks and solving problems before escalation
  • Results-Driven: Ensures measurable business impact from every initiative
  • Experience across pharma, biotech or OTC brands; healthcare influencer marketing operations; working with patient, HCP, advocacy and lifestyle creators
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prompt

Prompt is the writing school for the world. Our goal is for every person to be a confident, proficient writer who can independently write across any subject, enabling them to take control of their learning, matriculate and persist in postsecondary education, and succeed in their careers and lives.Prompt's courses integrate evidence-based curriculum with self-guided or instructor-led instruction. We emphasize critical thinking and learning by doing, providing instruction and feedback as students write. We hire and train the top 2% of writing instructors.We partner with educational institutions and companies to deliver full courses, one-on-one or small group coaching and interventions, and supplemental curriculum.Currently, our predominant focuses are:1. English Learners globally. We support tens of thousands of students for English writing across K-12, higher ed, and the workforce across many countries, including China and India.2. College admissions essays. We do 20x the volume of the next closest admissions essay coaching company. We primarily work with admissions consultants and high schools.Prompt is growing at 2x per year. We have offices in New York City, Delhi, Bengaluru, Shanghai, and Singapore.

Founded in 2014
New York, New York, USA
150 employees (42 in marketing)

Traffic Signals

Monthly Visitors
16.6K
Traffic Source Mix
Search
51.8%
Direct
42.4%
Referral
3.3%
Social
1.9%
Paid
0.7%

Headcount Trend

Current headcount: ~150

Marketing Team

Marketing Team Size
37 (25% of company)
Median Career Experience
10 years
Median Tenure
10.4 years