Company Description Project Brains is a Future of Work platform that supports businesses in achieving growth by connecting them with skilled fractional specialists. The platform matches business needs with experts from a vetted community to deliver impactful and successful outcomes. By providing tailored support, Project Brains enables organizations to focus on their core priorities. With a commitment to innovation and flexibility, Project Brains empowers businesses to thrive in an evolving professional landscape. Role Description This is a full-time Regional Accounts Advisor role. The Regional Accounts Advisor will manage client accounts, ensure customer satisfaction, and build strong, long-term relationships with business partners. Key responsibilities include developing strategies to meet client needs, resolving issues, analyzing account data, and contributing to customer service excellence. The role also requires effective communication with internal and external stakeholders. Qualifications Proven expertise in Account Management and ensuring Customer Satisfaction Strong Analytical and problem-solving skills to effectively manage and mitigate challenges Exceptional verbal and written Communication skills, with the ability to convey information clearly and professionally Customer Service experience with a focus on delivering high-quality support and relationship building Ability to work collaboratively in a hybrid setting while meeting deadlines Proficiency in data-driven decision-making and reporting is a plus Bachelor's degree in Business, Marketing, or a related field is preferred