Responsibilities

• Shape Executive External Presence
• Prepare executives for high-visibility engagements including keynotes, fireside chats, panels, press interviews, and industry events
• Develop comprehensive briefing packages and coordinate rehearsals that set leaders up for success
• Create compelling external messaging that showcases ProServe's leadership in AI transformation and professional services innovation
• Drive Strategic Engagement Programs
• Define strategy and measurement requirements for ProServe's external engagement initiatives
• Analyze inputs from industry trends, customer needs, competitive landscape, and executive priorities to formulate multi-channel engagement strategies
• Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts
• Continuously Improve & Innovate
• Capture feedback from customer and partner interactions to develop continuous improvement cycles
• Suggest new ideas and best practices for enhancing business and stakeholder engagement
• Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities
• Communicate & Influence
• Prepare regular progress reports for internal stakeholders
• Drive consensus and garner support through exceptional written, oral, and interpersonal skills
• Balance tradeoffs while effectively communicating stakeholder recommendations
• Travel up to 25% of the time to support customer engagements and team collaboration

Requirements

• 6+ years of professional work (non-internship) experience
• Experience effectively communicating complex concepts through written and verbal communication
• Experience with executive thought leadership at VP level
• Experience with Social Media and Channel Management Strategy
• Experience with brand strategy and reputation management

Preferred

• Experience driving direction and alignment with large cross-functional teams and agency partners
• Experience in a business-to-business (B2B) environment, high-tech products/services
• Experience with consumer brands and experience design, and a passion for storytelling
• Experience in using agentic and generative AI solutions to propel your work

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parential leave