Responsibilities

• Own and execute Alfred Music’s overall ecommerce strategy across DTC, Amazon, Shopify, and other marketplace channels, with accountability for driving sustainable revenue growth.
• Lead site merchandising, including product assortment, catalog content, navigation, search, pricing, promotions, and the overall online customer experience.
• Develop and execute strategies to improve ecommerce conversion, customer acquisition, engagement, and retention.
• Own ecommerce SEO and product discoverability strategies across owned and marketplace channels.
• Manage ecommerce email and lifecycle marketing initiatives in partnership with internal teams and external partners.
• Oversee Amazon and Shopify operations and strategy, including product listings, merchandising, promotions, SEO, account management, and marketplace growth.
• Analyze ecommerce performance, customer behavior, and channel data to identify opportunities, measure results, and guide business decisions.
• Manage and provide strategic direction in collaboration with your manager to agencies, consultants, and contractors supporting ecommerce, while helping build a scalable and sustainable internal operation.
• Identify and implement new ecommerce tools, technologies, processes, and marketplace opportunities that improve performance and operational efficiency.

Requirements

• 5+ years of progressive experience in ecommerce, digital commerce, or a related field.
• Experience owning or managing an ecommerce business generating $1M+ in annual revenue, with experience at larger scale preferred.
• Proven experience managing and growing ecommerce channels, with significant hands-on experience with Amazon and Shopify.
• Demonstrated experience developing and executing ecommerce strategy across areas such as merchandising, promotions, pricing, conversion, SEO, analytics, email, and marketplace management.
• Strong understanding of ecommerce performance metrics and the ability to use data and analytics to drive business decisions and optimize channel performance.
• Experience managing external agencies, consultants, and/or contractors and providing clear strategic direction.
• Strong project management and organizational skills, with the ability to balance strategic initiatives with hands-on execution.
• Excellent communication and cross-functional collaboration skills.

Preferred

• Deep experience managing Amazon, including Vendor Central and/or Seller Central, product listings, promotions, merchandising, SEO, and marketplace growth.
• Experience managing a DTC ecommerce business through Shopify.
• Experience with Google Merchant Center, Google Analytics 4, and Google Search Console.
• Experience with BI, reporting, or data visualization tools such as Tableau, Sigma or others.
• Experience with additional ecommerce marketplaces beyond Amazon.
• Experience working with large or complex product catalogs and/or high SKU volumes.
• Experience in music, publishing, or a related industry is a plus, but not required.

Benefits

• Health - We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program. - Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available.
• Disability and Life - We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D. - Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available.
• Additional - We offer a 401(K) including a company match. - We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources. - Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers. - Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees. - Access to our onsite Music and Podcast Studio. If you require a reasonable accommodation to review our website or to apply online, please fill out our Candidate Accommodations Request Form